NYTimes.com Article: Life on the Front Lines of Airport Security

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Life on the Front Lines of Airport Security

January 9, 2002

By JOE SHARKEY




JOHN D. CORNELIUS, a flight attendant for Alaska Airlines,
already has a nomination in mind for 2002 Person of the
Year. The nominee is a male airline passenger, identity
unknown, who recently made the ultimate gesture of futility
while being rudely prodded and frisked at a security
checkpoint at the Seattle airport.

"They started wanding and wanting to check everything,
really giving the guy a hard time, and he just went and
dropped his pants, right there in the middle of everybody,"
Mr. Cornelius said. "To myself, I'm like, right on!"

Mr. Cornelius, the president of the Portland, Ore., local
of the Association of Flight Attendants, the main flight
attendants' union, offers some justification for this
silent cheer. Through their union, flight attendants have
complained recently that they are often singled out for
extra, unnecessarily intense security. The union has
complained that some flight attendants have been harassed,
and that a few female members have been sexually groped, by
newly empowered airport security screeners since Sept. 11.

"If you are a screener and you've got a quota of people
you're going to search, there is a tendency to follow the
path of least resistance," Mr. Cornelius said, suggesting a
theory. "And because they're professionals, flight
attendants in uniform are going to be the least likely
people to argue with you or complain about what you're
doing. So it sends a message to the public that, hey,
they're checking everybody, including the airline crews."

Flight attendants, pilots and other crew members are not
the only ones expressing unhappiness with the new airport
security-checkpoint experience. As has been noted
previously in this space, security-checkpoint hassles are
among the top complaints that business travelers and other
frequent fliers have expressed since Sept. 11. Some say
they have curtailed travel because of it.

The most recent prominent example of the scope of this
problem occurred at Ronald Reagan National Airport in
Washington last weekend, when a 75-year-old United States
congressman, John D. Dingell, a Michigan Democrat, was
taken into a room and ordered to remove his trousers after
steel pins in his artificial hip set off a checkpoint metal
detector.

"They felt me up and down like a prize steer," Mr. Dingell
said, according to The Associated Press.

•

"Pantsing" a congressman will undoubtedly add impetus to
the current push by the airline industry to persuade the
federal government, which takes over total responsibility
for airport screening next month, to get behind a new
passenger-profiling system that is being proposed as a way
to separate the potential non- threats from the potential
threats at airport checkpoints.

The industry's trade group, the Air Transport Association,
has become very candid about the word "profiling," by the
way. To improve safety and address service complaints,
"some element of lawful profiling is essential" at
passenger checkpoints, Michael Wascom, a spokesman, said
yesterday.

A leading national passenger advocacy group, the Air
Travelers Association, has said that it wants to work with
the airlines and the federal government to develop a
voluntary passenger identification-card system, in which
prescreened passengers would use so-called smart cards
encoded with biometric identifiers to expedite their
passage through security checkpoints. Those without the ID
cards would receive a more intense level of security.

Much of the attention so far has been focused on the
proposed technology - handprint, iris, facial and other
identification techniques - that would underpin the system.
But before technology is selected, Mr. Wascom said, the
industry wants the federal government to commit itself to a
passenger profiling system that employs "a unified,
coordinated database" to collect passenger profiles from
criminal, customs, immigration and federal intelligence
records.

Passengers with the ID cards would still go through
security checks, but those who choose not to enroll in the
program, or do not meet the criteria, would be subject to a
"very rigid process before we let them onto one of our
planes," Mr. Wascom said.

He and other proponents say that the new system would allow
security resources to be focused more on people whose
profiles suggest a potential threat, rather than those
whose profiles suggest no threat. "Right now, the system is
designed to, in essence, treat everyone as an equal
threat," Mr. Wascom said.

The industry has proposed that the profiling system be
developed under the aegis of the Office of Homeland
Security, rather than the Transportation Department.

The Transportation Department has signaled a reluctance to
support passenger profiling, beyond a current system in
place that randomly selects some passengers for extra
searches based on criteria that specifically exclude
personal and ethnic characteristics. In an interview on "60
Minutes" last month, Transportation Secretary Norman Y.
Mineta said, for example, that a 70-year-old woman from
Vero Beach, Fla., ideally should receive the same level of
security attention as a young Muslim male from Jersey City.


The smart-card ID proposal has also drawn opposition from
civil liberties and libertarian groups, who are worried
about implications for individual privacy. And conservative
critics insist that any program of airline security under
federal control is unacceptable.

Passengers with ID cards would basically "go through the
same level of security that we have today," said Michael
Boyd, the president of the Boyd Group, an aviation industry
consultant firm. But those without the cards, he joked,
would then merely "get a higher level of bad security, get
the John Dingle treatment, where they're going to take your
pants off."


http://www.nytimes.com/2002/01/09/business/09TRAV.html?ex=1011633560&ei=1&en=fba706c7743e8b79



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