NYTimes.com Article: With Seats Empty, Airlines Cut Fares to Bargain Levels

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With Seats Empty, Airlines Cut Fares to Bargain Levels

December 18, 2001

By LAURENCE ZUCKERMAN




Airlines desperate to fill seats in the economic downturn
that deepened after Sept. 11 are cutting some fares to
levels not seen in years.

The deals include several destinations, like Hawaii and the
Caribbean, that have rarely been put on sale during the
winter season. On some routes to Europe and Asia where
bargains could be found in previous years, the discounts
are deeper than usual.

For example, a round-trip coach ticket from Los Angeles to
Tokyo is on sale for as little as $398 on American
Airlines. Coach seats to London from New York are being
offered as low as $198 round trip by several airlines,
while business-class tickets to several cities in Europe
from the Midwest and East Coast that have full published
fares of more than $6,000 are now going for $1,200.

Still, some travelers have been disappointed to find few
bargains on the routes that they want to fly. Especially in
the United States, tickets to many cities continue to be
offered at high prices that were set during the peak of the
travel boom, which ended last year. Many of the best fares
are already sold out during peak travel periods like the
coming Christmas and New Year's holidays. And most such
fares carry many restrictions.

But there are still some bargains to be had on specific
routes, according to travel agents. "There are pockets and
pockets of good deals," said Tom Parsons, chief executive
of Bestfares.com, a Web-based discount travel agency. "The
best of the best is overseas."

American Airlines and United Airlines recently extended a
range of deals, including round-trip flights to London from
San Francisco for $398 and to San Juan, P.R., from New York
for $269. Tickets must be bought by Dec. 28 for
reservations through May 19.

In addition, Southwest Airlines (news/quote), the low-fare
king, is offering a coast-to- coast round-trip fare of $198
for some seats between now and June 7. The sale ends on
Dec. 27. Southwest mainly flies from secondary airports;
most transcontinental trips require one or two stops.

Virtually all such bargain fares must be bought in advance,
are not refundable, are restricted to certain days of the
week, and may require a Saturday stay. Many of the sales
end this month.

The low prices appear to have helped overcome some people's
jitters about flying after the terrorist hijackings on
Sept. 11 - which is the point.

Passenger traffic dropped by 40 percent after the attacks.
It has since moved back up to some degree. "The people we
talk to find that there is no crisis in consumer confidence
right now," said Karl Peterson, chief executive of Hotwire,
a discount travel agency on the Internet. "People are
willing to fly."

At most airlines, the average percentage of seats filled on
each plane has returned to the 60 to 70 percent levels that
prevailed before Sept. 11. But that is after the carriers
cut the number of seats they offer by 15 to 25 percent.
Overall traffic is still down about 20 percent.

Most important to the airlines, many of those missing
passengers are business travelers, who paid the highest
fares and were responsible for the bulk of airline profits.
The weakness in business travel started early this year,
with the downturn in the economy, and has been worsened by
the terrorist attacks.

Mr. Peterson said he attended a seminar earlier this month
with 50 other chief executives from a variety of
industries. Many, he said, acknowledged that they were
using the events of Sept. 11 as an excuse to reduce
expenses by limiting business travel.

Some airlines have experimented with reducing business
fares but most have not cut their walk-up fares, arguing
that price reductions do not stimulate an increase in
business travel.

As a result, the airlines have had to depend on presumably
more flexible leisure passengers to fill their seats. But
that has required deeper discounts, and most of the major
carriers are losing millions of dollars a day.

"People are getting a real bargain out there," said Douglas
M. Steenland, the president of Northwest Airlines
(news/quote), "because the industry at present is not
covering its costs."

Mr. Parsons agreed. "If you are paying 3 cents a mile and
it costs the airlines 10 to 12 cents a mile, you know you
are getting a good deal," he said, alluding to some of the
lowest fares to Asia.

The best bargains he sees right now, Mr. Parsons added, are
to the Caribbean. US Airways is offering round-trip tickets
for around $250 to destinations like Jamaica, the Bahamas
and the Cayman Islands from Boston, New York and
Washington, as much as 60 percent lower than prices last
winter.

Most airlines offer an extra 10 percent discount if tickets
are purchased on their Web sites.

"We usually don't see 85-degree- weather destinations go on
sale for January, February and March when you have all
those snowbirds in the Northeast," Mr. Parsons said.

On trans-Atlantic routes, where passenger traffic has been
hit especially hard by the economic downturn, US Airways
and Northwest Airlines are offering discounts of more than
80 percent off full-fare business- class tickets to a
variety of European cities. But these tickets must be
bought by this Sunday and used before Jan. 10. Coach fares
have also come down significantly on many routes.

There are many routes where few bargain tickets can be
found. For example, nearly all discount tickets to Florida
before and after Christmas and New Year's have been sold.
It is also difficult to find cheap seats to cities in
Arizona, Las Vegas and many other destinations west of the
Rocky Mountains.

Mr. Parsons said it was wise to lock in bargains to
warm-weather destinations like the Caribbean now for trips
in February and March because fares might rise, especially
when the cold weather settles in on the East Coast after an
unusually mild fall.

But he added that it could be smart to wait before buying a
ticket to Europe for travel in the first half of 2002
because prices might drop further. "If you are departing
after March 15," Mr. Parsons said, "my advice is to put
your feet up, have a cup of coffee and wait."

Mr. Peterson of Hotwire, though, recommended grabbing
bargains now because, he said, the industry cannot afford
to keep offering such low fares.

Referring to a $198 transcontinental fare, he said: "That
is a fantastic deal that people should not be banking on
being out there in the next six months. My advice is don't
count on it going any lower."

http://www.nytimes.com/2001/12/18/business/18FARE.html?ex=1009649545&ei=1&en=9b89bef138773f93



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