2010/9/22 Máirín Duffy <duffy@xxxxxxxxxxxxxxxxx>
Hi Jef!
This is great! One thing I would throw in there - maybe make it a second
On Wed, 2010-09-22 at 15:41 +0200, Jef van Schendel wrote:
> Hi guys,
>
> This morning I've been working on the redesigned Fedora Help page.
> This is what I've got so far:
>
> http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.png
> http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.svg
> (source)
>
> The idea is that first, the most frequently asked questions are
> displayed. If a user's question isn't in there, he or she can search
> the Documentation. Then, if it still can't be found, the user can take
> action him or herself and ask the question on IRC, the mailing list or
> the Fedora Forums.
>
> What do you think? Does this order make sense? Have I the main support systems?
column in the FAQ section - is the common bugs list which I believe gets
updated every release with the most frequently-reported issues & has
workarounds listed where possible -
http://fedoraproject.org/wiki/Bugs/Common
I think if we can work that in somehow then this page is pretty perfect!
:)
~m
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Good point. I think the page looks great and it gives the visitor explicit directions on what to follow.
Jef did mention on IRC that a "submitting a bug report" may be relevant on this page too. I would think possibly as step #4. Any thoughts around that?
Sijis
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