On Thu, 19 Jul 2007 09:15:18 -0700 Karsten Wade <kwade@xxxxxxxxxx> wrote: > OK, looking at Trac, it appears that only one Component is selectable. > That should be set to the actual system in question. So, at the > least, we could ask people to file Web tickets by putting 'webteam' > in the Keywords field. The point is to make it easy for the Web team > to pull up all active Web team tickets, etc. We'll still need > someone to route the tickets, etc. > > Where are ticket updates going? Just to the people involved, like > bugzilla? Goes to owner/reporter/cc > Another option is to e.g. put fedora-websites-list in the Cc: (or > web-team, whatever FAS would be happy with). That could work, not sure if Trac has the concept of auto-initialcc or not yet. Maybe a specially crafted url can lead you to a mostly filled out ticket with proper ccs and keywords just waiting for the user to fill in details? -- Jesse Keating Release Engineer: Fedora
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