On Thu, 2007-07-12 at 17:24 -0400, Ricky Zhou wrote: > Hi! > > As mentioned in > https://www.redhat.com/archives/fedora-devel-announce/2007-July/msg00003.html, > the Infrastructure team has recently switched ticketing systems from > OTRS to Trac (previously, webmaster@xxxxxxxxxxxxxxxxx went to OTRS), > which means that we need a new place for website requests. Right now, a > FAS account is required to submit a ticket to Trac, so this may not fit > our needs exactly. Does anybody have any suggestions for how we should > handle website tickets (hopefully somewhat spam-resistant, unlike OTRS)? This thread figured out what to do with webmaster emails. That is very different from a website ticket system. We still need a ticketing system so amongst ourselves we can track who is doing what, how, when, and why. Trac +1 - Karsten -- Karsten Wade, 108 Editor ^ Fedora Documentation Project Sr. Developer Relations Mgr. | fedoraproject.org/wiki/DocsProject quaid.108.redhat.com | gpg key: AD0E0C41 ////////////////////////////////// \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
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