In my company, we're rolling out Linux laptops to my team. We're 100%
remote workers, no one even lives in the same state as the headquarters.
If my teammates are logged into the VPN, it's pretty easy to administer
a team member's laptop - I just ask the user for the IP address and ssh
in as the service account (with keys, not passwords), or run an Ansible
playbook against the machine.
For the Windows users (not on my team), our helpdesk uses Quick Assist,
and IT can remote desktop into anyone who's logged in to the Azure
Active Directory domain. Even if the person is behind a cable modem
doing NAT.
So my question is, is there any sort of software which is similar to
Quick Assist we can install on our Linux laptops so that the Linux team
sysadmins can get access to laptops? I've seen folks on this list talk
about TeamViewer and AnyDesk, but both of those seem to be paid
solutions. Is there any sort of F/OSS solution? I am totally OK with
hosting a cloud instance as an authentication server or something like
that. I also heard something about Chrome Remote Desktop. Apparently
Google does session brokering, so that may be interesting, although
we're not a Google shop, we're a Microsoft shop and I'm bringing Linux
in. I'd much prefer a F/OSS solution, if anyone has any advice.
Thanks for any advice!
Thomas
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