Re: Help Needed With Netflix Video Playing Failure

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On 10/1/23 04:18, Mike Wright wrote:
On 1/9/23 01:19, Stephen Morris wrote:
Hi,
     I have installed the netflix app via snap. When I run the app the highlight video shown at the top of the video list plays correctly and the thumb nail videos of all the videos also plays correctly, but if I attempt to actually stream any of the videos they fail with the message "Please visit chrome://settings/content/protectedContent and make sure 'Sites can play protected content' is selected" and also shows "Error code M7701-1003". I have checked the specified settings in Chrome and Firefox (which is my default browser) and the Play Protected content settings are active in both.      If I go to www.netflix.com.au in my browsers and login all the videos stream fine without any issues. I did find a suggestion on the net to set the video settings in my netflix profile to medium but doing that makes no difference to the issue.      Does anyone have any ideas on what the issue with the snap netflix app could be and how I fix the issue?


I don't remember for certain but I think I had to install a browser plugin to handle DRM.

Look for "get widevine for firefox or chrome" on your preferred search engine.
I have widevine already installed for Chrome, firefox and chromium, and can stream videos from the netflix web site in the browsers but I can't from the app.

regards,
Steve

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