On 10/1/23 04:18, Mike Wright wrote:
On 1/9/23 01:19, Stephen Morris wrote:
Hi,
I have installed the netflix app via snap. When I run the app
the highlight video shown at the top of the video list plays
correctly and the thumb nail videos of all the videos also plays
correctly, but if I attempt to actually stream any of the videos they
fail with the message "Please visit
chrome://settings/content/protectedContent and make sure 'Sites can
play protected content' is selected" and also shows "Error code
M7701-1003". I have checked the specified settings in Chrome and
Firefox (which is my default browser) and the Play Protected content
settings are active in both.
If I go to www.netflix.com.au in my browsers and login all the
videos stream fine without any issues. I did find a suggestion on the
net to set the video settings in my netflix profile to medium but
doing that makes no difference to the issue.
Does anyone have any ideas on what the issue with the snap
netflix app could be and how I fix the issue?
I don't remember for certain but I think I had to install a browser
plugin to handle DRM.
Look for "get widevine for firefox or chrome" on your preferred search
engine.
I have widevine already installed for Chrome, firefox and chromium, and
can stream videos from the netflix web site in the browsers but I can't
from the app.
regards,
Steve
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