Re: printing probblems

[Angelo Moreschini <mrangelo.fedora@xxxxxxxxx>]

• URI and MakeModel are :

DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1

MakeModel HP Deskjet 2510 Series, hpcups 3.20.3

• The message :
  

"couldn't start the printer

  please check your printer configuration"

came when I use libre office  WRITER ; with other text editors programs (like EMACS ecc..)I also cannot print, but the message doesn't come

• The problem not arise when I use another printer (a WI printer) that works fine with cups
  

• very strange to say:

but cups.service has stopped working having I instated/uninsulated some "fonts" in libre office.
I had to manually reinstall cups for this reason

.
How was this possible ?????????

Is not the first time I get problem updating SW on FEDORA)

On Wed, Apr 22, 2020 at 8:26 AM Angelo Moreschini <mrangelo.fedora@xxxxxxxxx> wrote:

the message come when (using Libre Office) I press the button to print.

Probability /etc/cups/printers.conf need to be configured..

but inside this file I don't see nothing that concern with "document-format".

The content of> /etc/cups/printers.conf is :

# Printer configuration file for CUPS v2.2.12

# Written by cupsd on 2020-04-21 17:55

# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING

<DefaultPrinter HP_Deskjet_2510_series>

UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121

Info HP Deskjet 2510 series

Location default printer

MakeModel HP Deskjet 2510 Series, hpcups 3.20.3

DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1

State Idle

StateTime 1587480569

ConfigTime 1587455963

Type 36876

Accepting Yes

Shared No

JobSheets none none

QuotaPeriod 0

PageLimit 0

KLimit 0

OpPolicy default

ErrorPolicy stop-printer

</DefaultPrinter>

in the journalctl they are some rows that I think are connected with this problem:

Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok

Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document client-error-document-format-

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok

On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb <samuel@xxxxxxxx> wrote:

On 4/21/20 1:23 AM, Angelo Moreschini wrote:
> after I reinstalled cups service, my printer not works any more ; I get
> this message:
> "couldn't start the printer
>    please check your printer configuration"

Where do you see this message?

> in the journalctl they are some rows that I think are connected with
> this problem:
> Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
> client-error-document-format-not-supported for Send-Document
> (ipp://localhost:631/printers/Deskjet-2510) from localhost.

Maybe.

> /etc/cups/printers.conf

What is the URI and MakeModel of this printer in that file?
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