Re: F31 - getting UHD external monitor to display at 3840x2160 resolution

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On Tue, 21 Apr 2020 12:17:24 -0500 Ranjan Maitra <maitra@xxxxxxxxx> wrote:

> Hi,
>
> I recently got myself a UHD monitor.
>
> https://www.amazon.com/dp/B07JXCR263?tag=aboutcom02lifewire-20&linkCode=ogi&th=1&psc=1&ascsubtag=4138562%7Cneef17e57867342f0bc4b3af20a9ba60801
>
> However, when I connect to my 3840x2160 resolution laptop and use xrandr (through HDMI, supplied with the monitor) I do not even get an option for 3840x2160. Here is what I get:
>
> $ xrandr
> Screen 0: minimum 320 x 200, current 3840 x 2160, maximum 16384 x 16384
> eDP-1 connected primary 3840x2160+0+0 (normal left inverted right x axis y axis) 294mm x 165mm
>    3840x2160     60.00*+  59.98    59.97    48.00
>    3200x1800     59.96    59.94
>    2880x1620     59.96    59.97
>    2560x1600     59.99    59.97
>    2560x1440     59.99    59.99    59.96    59.95
>    2048x1536     60.00
>    1920x1440     60.00
>    1856x1392     60.01
>    1792x1344     60.01
>    2048x1152     59.99    59.98    59.90    59.91
>    1920x1200     59.88    59.95
>    1920x1080     60.01    59.97    59.96    59.93
>    1600x1200     60.00
>    1680x1050     59.95    59.88
>    1400x1050     59.98
>    1600x900      59.99    59.94    59.95    59.82
>    1280x1024     60.02
>    1400x900      59.96    59.88
>    1280x960      60.00
>    1440x810      60.00    59.97
>    1368x768      59.88    59.85
>    1280x800      59.99    59.97    59.81    59.91
>    1280x720      60.00    59.99    59.86    59.74
>    1024x768      60.04    60.00
>    960x720       60.00
>    928x696       60.05
>    896x672       60.01
>    1024x576      59.95    59.96    59.90    59.82
>    960x600       59.93    60.00
>    960x540       59.96    59.99    59.63    59.82
>    800x600       60.00    60.32    56.25
>    840x525       60.01    59.88
>    864x486       59.92    59.57
>    700x525       59.98
>    800x450       59.95    59.82
>    640x512       60.02
>    700x450       59.96    59.88
>    640x480       60.00    59.94
>    720x405       59.51    58.99
>    684x384       59.88    59.85
>    640x400       59.88    59.98
>    640x360       59.86    59.83    59.84    59.32
>    512x384       60.00
>    512x288       60.00    59.92
>    480x270       59.63    59.82
>    400x300       60.32    56.34
>    432x243       59.92    59.57
>    320x240       60.05
>    360x202       59.51    59.13
>    320x180       59.84    59.32
> DP-1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 597mm x 336mm
>    1920x1080     60.00*   50.00    59.94
>    1680x1050     59.88
>    1280x1024     75.02    60.02
>    1440x900      59.90
>    1280x960      60.00
>    1280x720      60.00    50.00    59.94
>    1024x768      75.03    70.07    60.00
>    832x624       74.55
>    800x600       72.19    75.00    60.32    56.25
>    720x576       50.00
>    720x480       60.00    59.94
>    640x480       75.00    72.81    66.67    60.00    59.94
>    720x400       70.08
>
> Why is this so, and what do I do to get the UHD resolution? I would really like to match my laptop resolution (in fact, this was why I bought this monitor).
>
> The box says 4K UHD 3840x2160 resolution. Any suggestions?
>

Some additional information: the laptop is a Dell XPS 13 circa 2018, and has an i7 processor. I don't quite recall how to provide information of the graphics card, but it is whatever the laptop came with.

Many thanks,
Ranjan
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