Re: Can't play .mov video

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On 10/16/18 12:31 PM, Bob Goodwin-Fastmail wrote:
On 10/16/18 14:19, Samuel Sieb wrote:

Try running:
ffmpeg -i '/mnt/box48/2018-06-Jun-15-LUKE-SHEARING-Clippers/IMG_1563.MOV' -map 0:0 -map 0:1 -c copy ~/testoutput.mp4 (Change the output file as necessary, but make sure it has an .mp4 extension.)
See if that file will play.
.
so I did:  [bobg@box83 ~]$ ffmpeg -i '/mnt/box48/2018-ELLA-DANCE/finalVideo.MP4' -map 0:0 -map 0:1 -c copy ~/testoutput.mp4

and that plays when I do: $ vlc testoutput.mp4

However, mp4's did play before /i/ began this exercise, now when I try to open the original file from Thunar nothing seems to happen ...

What that command did was repackage the content into an mp4 container and remove those two unrecognized streams. There was no re-encoding involved. It's the exact same video bitstream as the original file. Something about those extra streams is causing a problem with the players. You can run that process on all the files you're having trouble with. I often do the same thing to get files to play on a Chromecast. It won't play .mkv files even though the content is exactly the same as the resulting .mp4 file that does play.

In future, ask whoever is sending these videos to you to turn off hevc on their camera app.
_________
.
The other file format you mention is probably one of these: /mnt/box48/2018-05-MAY-12-ELLA-SCARLETT/IMG_7557.HEIC

J believe that is an alternate for jpeg and we have avoided using it so far.

It applies to video as well. Although in your case, you do still have the h264 stream. Maybe it has both or maybe there was a conversion done somewhere along the line. See the following link for a description of your problem on Macs:
https://discussions.apple.com/thread/8247531
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