Greetings,
Until recently, printing with our HP 3015 was a cinch: all jobs were
accepted.
Then in the last week (I think?) certain jobs (images in particular) have
been rejected or failed.
Using the command:
su -c 'journalctl -u cups.service' > troubleshoot-logs.txt
And then reading through the output, the consistent message that comes up
is:
Sep 14 10:55:44 pegasus cupsd[9287]: cupsdSetBusyState: newbusy="Printing
jobs and dirty files", busy="Printing jobs and dirty files"
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
default_rgb.icc
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
profile
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] GPL Ghostscript 9.24:
Unrecoverable error, exit code 1
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] Page = 612x792; 12,12 to
600,780
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] slow_collate=0,
slow_duplex=0, slow_order=0
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] This document does not
conform to the Adobe Document Structuring Conventions and may not print
correctly.
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
default_gray.icc
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
profile
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9941 (gs) stopped with
status 1!
Sep 14 10:55:45 pegasus cupsd[9287]: Expiring subscriptions...
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9942 (pstops) exited
with no errors.
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9937
(/usr/lib/cups/filter/pdftops) stopped with status 1.
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] HP PS filter ENDS
"Unrecoverable error, exit code 1" seems to be key.
I noticed that the ghostscript rpm was updated on 9/5/2018; could this be
the source of this problem, and has anyone else encountered something
similar?
Much thanks,
Max Pyziur
pyz@xxxxxxxxx
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