Re: Help debug a network issue

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On 03/25/2018 07:45 PM, Robin Laing wrote:
Network controller is:

Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)

Module is:

Kernel modules: r8169

That's the right driver. One thing you could try is after removing the module, try "modprobe r8169 debug=n" where n is a number up to 16. That will give you more debugging info in the log. Careful, 16 might really spam the log, so maybe start at 8 and work your way up.

Start of open lid from suspend

Mar 25 21:33:45 xx NetworkManager[7949]: <info>  [1522013625.9934] device (enp4s0): state change: unmanaged -> unavailable (reason 'managed', internal state 'managed') Mar 25 21:33:45 xx kernel: IPv6: ADDRCONF(NETDEV_UP): enp4s0: link is not ready
Mar 25 21:33:46 xx kernel: r8169 0000:04:00.0 enp4s0: link down
Mar 25 21:33:46 xx kernel: IPv6: ADDRCONF(NETDEV_UP): enp4s0: link is not ready

The driver is saying that there is no link detected. Are the lights on? What does "ethtool enp4s0" tell you?

Mar 26 01:07:55 xx  ModemManager[1116]: <info>  Couldn't check support for device at '/sys/devices/pci0000:00/0000:00:1c.3/0000:04:00.0': not supported by any plugin

This one looks like your network card, but you don't want ModemManager doing anything with it anyway.

Looking further into the log files, I don't seen any mention of r1869 before March 17 when I tried to make a change to the boot parameters from something I found on the net which was almost a month after the problem started.

pci=nomsi,noaer

I would suggest removing this.

My guess, given that reloading the driver makes it work again, is that after resume, the driver is not turning some part of the chipset back on. Maybe the interrupts are getting turned back on.

> Mar 26 01:07:55 xx kernel: do_IRQ: 7.33 No irq handler for vector

What does "grep r8169 /proc/interrupts" give you when the interface is working? Try it a couple of times and see how the numbers change. Then when it's not working try it again a few times and see if the numbers are still changing.
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