Re: Firefox issue

[Corey W Sheldon <sheldon.corey@xxxxxxxxxxxxxxx>]

On 01/13/2017 11:18 PM, Paolo Galtieri wrote:

After my rather strange upgrade to F25 from F22 documented in a previous email to this list "Issue upgrading to F25" I'm now having an issue with firefox.  Firefox will crash on startup.  I tried starting in safe-mode and firefox still crashes.  I removed the .mozilla directory and started firefox in safe-mode and after telling it to not import anything firefox still crashes.  I did an md5sum on firefox binary and the libraries displayed when you run

ldd /usr/lib64/firefox/firefox-bin

between the system that crashes and am F25 system where firefox works fine and everything matched up.  Here is what firefox shows on startup:

/usr/lib64/firefox/firefox-bin --safe-mode
1484348610044    addons.manager    ERROR    Exception loading default provider "resource://gre/modules/addons/XPIProvider.jsm": [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: <TOP_LEVEL> :: line 1713"  data: no] Stack trace: resource://gre/modules/addons/XPIProvider.jsm:1713 < AddonManagerInternal.startup()@resource://gre/modules/AddonManager.jsm:925 < this.AddonManagerPrivate.startup()@resource://gre/modules/AddonManager.jsm:3016 < amManager.prototype.observe()@resource://gre/components/addonManager.js:71
1484348610455    addons.manager    ERROR    Exception calling provider PluginProvider.getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/addons/PluginProvider.jsm :: getIDHashForString :: line 33"  data: no] Stack trace: getIDHashForString()@resource://gre/modules/addons/PluginProvider.jsm:33 < PluginProvider.getPluginList()@resource://gre/modules/addons/PluginProvider.jsm:198 < PluginProvider.buildPluginList()@resource://gre/modules/addons/PluginProvider.jsm:219 < PluginProvider.getAddonsByTypes()@resource://gre/modules/addons/PluginProvider.jsm:147 < callProviderAsync()@resource://gre/modules/AddonManager.jsm:263 < AddonManagerInternal.getAddonsByTypes/<.nextObject()@resource://gre/modules/AddonManager.jsm:2545 < AsyncObjectCaller.prototype.callNext()@resource://gre/modules/AddonManager.jsm:382 < AddonManagerInternal.getAddonsByTypes/<.nextObject/<()@resource://gre/modules/AddonManager.jsm:2550 < GMPProvider.getAddonsByTypes()@resource://gre/modules/addons/GMPProvider.jsm:644 < callProviderAsync()@resource://gre/modules/AddonManager.jsm:263 < AddonManagerInternal.getAddonsByTypes/<.nextObject()@resource://gre/modules/AddonManager.jsm:2545 < AsyncObjectCaller.prototype.callNext()@resource://gre/modules/AddonManager.jsm:382 < AddonManagerInternal.getAddonsByTypes/<.nextObject/<()@resource://gre/modules/AddonManager.jsm:2550 < this.LightweightThemeManager.getAddonsByTypes()@resource://gre/modules/LightweightThemeManager.jsm:450 < callProviderAsync()@resource://gre/modules/AddonManager.jsm:263 < AddonManagerInternal.getAddonsByTypes/<.nextObject()@resource://gre/modules/AddonManager.jsm:2545 < AsyncObjectCaller.prototype.callNext()@resource://gre/modules/AddonManager.jsm:382 < AsyncObjectCaller()@resource://gre/modules/AddonManager.jsm:362 < AddonManagerInternal.getAddonsByTypes()@resource://gre/modules/AddonManager.jsm:2543 < this.AddonManager.getAddonsByTypes()@resource://gre/modules/AddonManager.jsm:3471 < promiseGetAddonsByTypes/<()@resource://gre/modules/TelemetryEnvironment.jsm:257 < promiseGetAddonsByTypes()@resource://gre/modules/TelemetryEnvironment.jsm:256 < EnvironmentAddonBuilder.prototype._getActiveGMPlugins<()@resource://gre/modules/TelemetryEnvironment.jsm:680 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < TaskImpl()@resource://gre/modules/Task.jsm:280 < createAsyncFunction/asyncFunction()@resource://gre/modules/Task.jsm:254 < EnvironmentAddonBuilder.prototype._updateAddons<()@resource://gre/modules/TelemetryEnvironment.jsm:528 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:937 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:816 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:750 < BG__finalUIStartup()@resource://app/components/nsBrowserGlue.js:743 < BG_observe()@resource://app/components/nsBrowserGlue.js:273
1484348670401    addons.manager    ERROR    Exception loading default provider "resource://gre/modules/addons/XPIProvider.jsm": [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: <TOP_LEVEL> :: line 1713"  data: no] Stack trace: resource://gre/modules/addons/XPIProvider.jsm:1713 < AddonManagerInternal.startup()@resource://gre/modules/AddonManager.jsm:925 < this.AddonManagerPrivate.startup()@resource://gre/modules/AddonManager.jsm:3016 < amManager.prototype.observe()@resource://gre/components/addonManager.js:71
1484348670954    addons.manager    ERROR    Exception calling provider PluginProvider.getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/addons/PluginProvider.jsm :: getIDHashForString :: line 33"  data: no] Stack trace: getIDHashForString()@resource://gre/modules/addons/PluginProvider.jsm:33 < PluginProvider.getPluginList()@resource://gre/modules/addons/PluginProvider.jsm:198 < PluginProvider.buildPluginList()@resource://gre/modules/addons/PluginProvider.jsm:219 < PluginProvider.getAddonsByTypes()@resource://gre/modules/addons/PluginProvider.jsm:147 < callProviderAsync()@resource://gre/modules/AddonManager.jsm:263 < AddonManagerInternal.getAddonsByTypes/<.nextObject()@resource://gre/modules/AddonManager.jsm:2545 < AsyncObjectCaller.prototype.callNext()@resource://gre/modules/AddonManager.jsm:382 < AddonManagerInternal.getAddonsByTypes/<.nextObject/<()@resource://gre/modules/AddonManager.jsm:2550 < GMPProvider.getAddonsByTypes()@resource://gre/modules/addons/GMPProvider.jsm:644 < callProviderAsync()@resource://gre/modules/AddonManager.jsm:263 < AddonManagerInternal.getAddonsByTypes/<.nextObject()@resource://gre/modules/AddonManager.jsm:2545 < AsyncObjectCaller.prototype.callNext()@resource://gre/modules/AddonManager.jsm:382 < AddonManagerInternal.getAddonsByTypes/<.nextObject/<()@resource://gre/modules/AddonManager.jsm:2550 < this.LightweightThemeManager.getAddonsByTypes()@resource://gre/modules/LightweightThemeManager.jsm:450 < callProviderAsync()@resource://gre/modules/AddonManager.jsm:263 < AddonManagerInternal.getAddonsByTypes/<.nextObject()@resource://gre/modules/AddonManager.jsm:2545 < AsyncObjectCaller.prototype.callNext()@resource://gre/modules/AddonManager.jsm:382 < AsyncObjectCaller()@resource://gre/modules/AddonManager.jsm:362 < AddonManagerInternal.getAddonsByTypes()@resource://gre/modules/AddonManager.jsm:2543 < this.AddonManager.getAddonsByTypes()@resource://gre/modules/AddonManager.jsm:3471 < promiseGetAddonsByTypes/<()@resource://gre/modules/TelemetryEnvironment.jsm:257 < promiseGetAddonsByTypes()@resource://gre/modules/TelemetryEnvironment.jsm:256 < EnvironmentAddonBuilder.prototype._getActiveGMPlugins<()@resource://gre/modules/TelemetryEnvironment.jsm:680 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < TaskImpl()@resource://gre/modules/Task.jsm:280 < createAsyncFunction/asyncFunction()@resource://gre/modules/Task.jsm:254 < EnvironmentAddonBuilder.prototype._updateAddons<()@resource://gre/modules/TelemetryEnvironment.jsm:528 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:937 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:816 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:750
Assertion failure: NS_IsMainThread(), at /builddir/build/BUILD/firefox-50.1.0/firefox-50.1.0/security/manager/ssl/nsNSSComponent.cpp:259
#01: ???[/usr/lib64/firefox/libxul.so +0xa54ecb]
#02: ???[/usr/lib64/firefox/libxul.so +0xa563c6]
#03: ???[/usr/lib64/firefox/libxul.so +0xa7914e]
#04: ???[/usr/lib64/firefox/libxul.so +0xa72479]
#05: ???[/usr/lib64/firefox/libxul.so +0x234144a]
#06: ???[/usr/lib64/firefox/libxul.so +0x23417dc]
#07: ???[/usr/lib64/firefox/libxul.so +0xa54ecb]
#08: ???[/usr/lib64/firefox/libxul.so +0xa563c6]
#09: ???[/usr/lib64/firefox/libxul.so +0xb09125]
#10: ???[/usr/lib64/firefox/libxul.so +0xad9c68]
#11: ???[/usr/lib64/firefox/libxul.so +0xaeacde]
#12: ???[/usr/lib64/firefox/libxul.so +0xbc4b25]
#13: ???[/usr/lib64/firefox/libxul.so +0xbc4f52]
#14: ???[/usr/lib64/firefox/libxul.so +0xbd42c4]
#15: ???[/usr/lib64/firefox/libxul.so +0xbe70af]
#16: ???[/usr/lib64/firefox/libxul.so +0xbb6ec4]
#17: ???[/usr/lib64/firefox/libxul.so +0xa601f1]
#18: ???[/usr/lib64/firefox/libxul.so +0xa7b147]
#19: ???[/usr/lib64/firefox/libxul.so +0xae81a5]
#20: ???[/usr/lib64/firefox/libxul.so +0xa601f1]
#21: ???[/usr/lib64/firefox/libxul.so +0xa7b147]
#22: ???[/usr/lib64/firefox/libxul.so +0xc8a1e2]
#23: ???[/usr/lib64/firefox/libxul.so +0xc7502e]
#24: ???[/usr/lib64/firefox/libxul.so +0xa62ea5]
#25: ???[/lib64/libnspr4.so +0x295bc]
#26: ???[/lib64/libpthread.so.0 +0x76ca]
#27: clone[/lib64/libc.so.6 +0x107f7f]
#28: ??? (???:???)
Segmentation fault (core dumped)

Anyone have any idea what's going on and how I can fix the problem?

Chrome works just fine.

Any assistance is appreciated.

Paolo
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Another option is grabbing the tarball from [0];  tar xvf ~/Downloads/firefox-50.1.0.tar.bz2 ; cd firefox-50.1.0 ; sudo dnf builddep firefox

and then retry



[0] http://ftp.mozilla.org/pub/firefox/releases/50.1.0/linux-x86_64/en-US/firefox-50.1.0.tar.bz2 (assumes from email language you are en-US user modify that part of the url if not)

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Corey W Sheldon
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