Re: WD My Passport Ultra 3T usb drive problem

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On Sun, Oct 30, 2016 at 6:49 PM, Michael D. Setzer II <mikes@xxxxxxxxxx
am.net> wrote:
> Would be interest to see how gparted sees the existing format, since
> ntfs
> should not be a problem if you have ntfs-3g installed?
> 

gparted isn't seeing anything near as I can tell, hence the request for
dmesg info... sounds like some background system work is happening but
is getting caught up somewhere.  I agree with fat16/32 limitations
especially since the OP is archiving images which can get rather
large.  Formatting just seemed easiest as a way to eliminate some
possibilities because of fat fs wide acceptance.  If it works, then it
was a file system issue and if not then most likely a deeper hardware
issue.  If the former then a matter of installing support for the
desired fs or format to one that best suits OP's needs.  I am not
thinking the latter because a couple articles where the posting OPs'
stated they plugged in the drive and the system recognized it including
Eddie above; but, technologies change and WD firmware may be
conflicting with the OP's system since the are just purchased.  At this
point it is just conjecture until we get a better picture.
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----------------------------------------------------------------------

Fred,

The drive is a 3T drive

Here is the end of dmesg :

[22032.142905] usb 8-1.3: New USB device found, idVendor=1058,
idProduct=259d
[22032.142909] usb 8-1.3: New USB device strings: Mfr=2, Product=3,
SerialNumber=1
[22032.142912] usb 8-1.3: Product: My Passport 259D
[22032.142914] usb 8-1.3: Manufacturer: Western Digital
[22032.142916] usb 8-1.3: SerialNumber: 575832314437363658383146
[22032.144659] usb-storage 8-1.3:1.0: USB Mass Storage device detected
[22032.145363] scsi host12: usb-storage 8-1.3:1.0
[22033.148475] scsi 12:0:0:0: Direct-Access     WD       My Passport
259D 1012 PQ: 0 ANSI: 6
[22033.149280] scsi 12:0:0:1: Enclosure         WD       SES
Device       1012 PQ: 0 ANSI: 6
[22033.162543] sd 12:0:0:0: Attached scsi generic sg4 type 0
[22033.163005] ses 12:0:0:1: Attached Enclosure device
[22033.163868] sd 12:0:0:0: [sdd] Spinning up disk...
[22033.165424] ses 12:0:0:1: Attached scsi generic sg5 type 13
[22034.163430] .......................................
[22106.673511] usb 8-1.3: reset high-speed USB device number 10 using
xhci_hcd
[22108.037081] ........................not responding...
[22133.734712] sd 12:0:0:0: [sdd] Very big device. Trying to use READ
CAPACITY(16).
[22133.735030] sd 12:0:0:0: [sdd] 5860466688 512-byte logical blocks:
(3.00 TB/2.73 TiB)
[22133.735038] sd 12:0:0:0: [sdd] 4096-byte physical blocks
[22133.735604] sd 12:0:0:0: [sdd] Write Protect is off
[22133.735608] sd 12:0:0:0: [sdd] Mode Sense: 53 00 10 08
[22133.736133] sd 12:0:0:0: [sdd] No Caching mode page found
[22133.736137] sd 12:0:0:0: [sdd] Assuming drive cache: write through
[22133.737857] sd 12:0:0:0: [sdd] Spinning up disk...
[22134.737714]
.......................................................................
...................not responding...
[22233.896939] sd 12:0:0:0: [sdd] Very big device. Trying to use READ
CAPACITY(16).
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