Re: VPN connection failed because service stopped

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On Tue, Sep 6, 2016 at 11:39 AM, Paul Smith <phhs80@xxxxxxxxx> wrote:
>
> I was able to connect to a vpn server (PPTP) with no difficulties. But
> now, I get always the following message:
>
> "VPN connection failed because service stopped".
>
> From a MS Windows machine, I can connect to the referred vpn server.
>
> Could someone please help me?

The following log may help you:

----------------------
Sep 06 11:59:43 xhost NetworkManager[950]: <info>  [1473159583.3844]
keyfile: update /etc/NetworkManager/system-connections/VPN connection
1 (0e94b8ac-975a-4785-a149-51ad3ad34b87,"VPN connection 1")
Sep 06 11:59:43 xhost NetworkManager[950]: <info>  [1473159583.3852]
audit: op="connection-update"
uuid="0e94b8ac-975a-4785-a149-51ad3ad34b87" name="VPN connection 1"
pid=8058 uid=1000 result="success"
Sep 06 11:59:54 xhost NetworkManager[950]: <info>  [1473159594.4335]
audit: op="connection-activate"
uuid="0e94b8ac-975a-4785-a149-51ad3ad34b87" name="VPN connection 1"
pid=1506 uid=1000 result="success"
Sep 06 11:59:54 xhost NetworkManager[950]: <info>  [1473159594.4390]
vpn-connection[0x5597291e93e0,0e94b8ac-975a-4785-a149-51ad3ad34b87,"VPN
connection 1",0]: Started the VPN service, PID 8123
Sep 06 11:59:54 xhost NetworkManager[950]: <info>  [1473159594.4491]
vpn-connection[0x5597291e93e0,0e94b8ac-975a-4785-a149-51ad3ad34b87,"VPN
connection 1",0]: Saw the service appear; activating connection
Sep 06 11:59:54 xhost NetworkManager[950]: <info>  [1473159594.5561]
vpn-connection[0x5597291e93e0,0e94b8ac-975a-4785-a149-51ad3ad34b87,"VPN
connection 1",0]: VPN connection: (ConnectInteractive) reply received
Sep 06 11:59:54 xhost NetworkManager[950]: ** Message: pppd started
with pid 8135
Sep 06 11:59:54 xhost NetworkManager[950]: <info>  [1473159594.5806]
vpn-connection[0x5597291e93e0,0e94b8ac-975a-4785-a149-51ad3ad34b87,"VPN
connection 1",0]: VPN plugin: state changed: starting (3)
Sep 06 11:59:54 xhost NetworkManager[950]: <info>  [1473159594.6008]
manager: (ppp0): new Generic device
(/org/freedesktop/NetworkManager/Devices/12)
Sep 06 11:59:54 xhost NetworkManager[950]: Plugin
/usr/lib64/pppd/2.4.7/nm-pptp-pppd-plugin.so loaded.
Sep 06 11:59:54 xhost NetworkManager[950]: ** Message:
nm-pptp-ppp-plugin: (plugin_init): initializing
Sep 06 11:59:54 xhost NetworkManager[950]: ** Message:
nm-pptp-ppp-plugin: (nm_phasechange): status 3 / phase 'serial
connection'
Sep 06 11:59:54 xhost NetworkManager[950]: Using interface ppp0
Sep 06 11:59:54 xhost NetworkManager[950]: Connect: ppp0 <--> /dev/pts/4
Sep 06 11:59:54 xhost NetworkManager[950]: ** Message:
nm-pptp-ppp-plugin: (nm_phasechange): status 5 / phase 'establish'
Sep 06 11:59:54 xhost pppd[8135]: Plugin
/usr/lib64/pppd/2.4.7/nm-pptp-pppd-plugin.so loaded.
Sep 06 11:59:54 xhost pppd[8135]: pppd 2.4.7 started by root, uid 0
Sep 06 11:59:54 xhost pptp[8138]: nm-pptp-service-8123
log[main:pptp.c:333]: The synchronous pptp option is NOT activated
Sep 06 11:59:54 xhost pppd[8135]: Using interface ppp0
Sep 06 11:59:54 xhost pppd[8135]: Connect: ppp0 <--> /dev/pts/4
Sep 06 11:59:54 xhost pptp[8149]: nm-pptp-service-8123
log[ctrlp_rep:pptp_ctrl.c:258]: Sent control packet type is 1
'Start-Control-Connection-Request'
Sep 06 11:59:54 xhost pptp[8149]: nm-pptp-service-8123
log[ctrlp_disp:pptp_ctrl.c:758]: Received Start Control Connection
Reply
Sep 06 11:59:54 xhost pptp[8149]: nm-pptp-service-8123
log[ctrlp_disp:pptp_ctrl.c:792]: Client connection established.
Sep 06 11:59:55 xhost pptp[8149]: nm-pptp-service-8123
log[ctrlp_rep:pptp_ctrl.c:258]: Sent control packet type is 7
'Outgoing-Call-Request'
Sep 06 11:59:55 xhost pptp[8149]: nm-pptp-service-8123
log[ctrlp_disp:pptp_ctrl.c:877]: Received Outgoing Call Reply.
Sep 06 11:59:55 xhost pptp[8149]: nm-pptp-service-8123
log[ctrlp_disp:pptp_ctrl.c:916]: Outgoing call established (call ID 0,
peer's call ID 18073).
Sep 06 12:00:25 xhost pppd[8135]: LCP: timeout sending Config-Requests
Sep 06 12:00:25 xhost NetworkManager[950]: LCP: timeout sending Config-Requests
Sep 06 12:00:25 xhost NetworkManager[950]: ** Message:
nm-pptp-ppp-plugin: (nm_phasechange): status 11 / phase 'disconnect'
Sep 06 12:00:25 xhost NetworkManager[950]: Connection terminated.
Sep 06 12:00:25 xhost pppd[8135]: Connection terminated.
Sep 06 12:00:25 xhost NetworkManager[950]: <error> [1473159625.6347]
platform-linux: do-change-link[13]: failure changing link: failure 19
(No such device)
Sep 06 12:00:25 xhost NetworkManager[950]: ** Message: Terminated ppp
daemon with PID 8135.
Sep 06 12:00:25 xhost NetworkManager[950]: <warn>  [1473159625.6349]
device (ppp0): failed to disable userspace IPv6LL address handling
Sep 06 12:00:25 xhost NetworkManager[950]: ** Message:
nm-pptp-ppp-plugin: (nm_phasechange): status 1 / phase 'dead'
Sep 06 12:00:25 xhost NetworkManager[950]: Terminating on signal 15
Sep 06 12:00:25 xhost NetworkManager[950]: Modem hangup
Sep 06 12:00:25 xhost NetworkManager[950]: ** Message:
nm-pptp-ppp-plugin: (nm_exit_notify): cleaning up
Sep 06 12:00:25 xhost NetworkManager[950]: <info>  [1473159625.6413]
vpn-connection[0x5597291e93e0,0e94b8ac-975a-4785-a149-51ad3ad34b87,"VPN
connection 1",0]: VPN service disappeared
----------------------

Paul
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