Re: Laptop Printer Problem

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Stan,

Sorry for the delay in responding - the laptop was out being used ...

> > Unknown directive JobPrivateAccess on line 84
> > of /etc/cups/cupsd.conf. E [06/Mar/2016:12:03:16 +0000] Unknown
> > directive JobPrivateValues on line 85 of /etc/cups/cupsd.conf. E
> > [06/Mar/2016:12:03:16 +0000] Unknown directive
> > SubscriptionPrivateAccess on line 86 of /etc/cups/cupsd.conf. E
> > [06/Mar/2016:12:03:16 +0000] Unknown directive
> > SubscriptionPrivateValues on line 87 of /etc/cups/cupsd.conf. W
> > [06/Mar/2016:12:03:16 +0000] CreateProfile failed:
> 
> I would remove or comment these lines in the conf file.  They seem
> completely unrelated to any other messages you are getting, but you're
> having problems, and here are these messages ...

That, sadly, doesn't make any difference.

> The only other thing all those log messages suggested to me is that the
> printer is rejecting the print because it thinks it is already busy.
> Have you tried resetting the printer (power on and off)?  Just a WAG.

I agree - the print job never seems to leave the laptop.  There is nothing
that I can see in the server logs that shows an access or attempt to
access the printers apart from the discovery messages which all seem
normal.  The printer itself is fine and can be used by other workstations
on the LAN without problems.

> What happens if you try to print a test page from the printer selection
> dialog?  Any better messages?

No - that looks exactly the same as any other print job.

Jonathan
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