Re: [OT] HP Officejet Pro 8620

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On 06/23/2015 01:40 PM, g wrote:


Robert and Ralf,

On 06/22/2015 10:31 AM, ken wrote:
For some reason the "tech support" people at Hewlett-Packard don't
know what the default password is to access their printer's embedded
web server (EWS).
AFAICT, the factory-default is "admin" and no/empty password.

Its users manual is here:
http://h10032.www1.hp.com/ctg/Manual/c04204791

 I got it myself from the installation manual six
months ago and immediately set my own password which I have used
since then, so I no longer remember what the default is.  (It's
really a longer story than that, but....)  So I was just hoping
that someone here might know what that default password is.  Mine
is an Officejet Pro 8620, but perhaps some other, recent HP printer
default password would work.

BTW: AFAICT, sw-wise all HP 86xxs (8610, 8620, 8630, ...) are very similar, so his question should also apply to these.

(Yes, I've already tried various versions of "admin", an empty
password, and others, but just not anything which has worked.)

as he states, he has gone thru various 'incantations' to get into
printer, but all are failing and no user on centos list has same
printer to be able to help.

#1 item to try would be to try on the printer's touch-display. Most settings are available there, too. I never tried this on my printer for hopefully understandable reasons, but if desperate, I'd try a factory reset (cf. the manual).

My wild guess on the cause of "I know my passwd is correct, but can't log into it anymore" would be "firewalls" (on computer, router and printer) or problems related to the basic network setup (dhcp, https, etc).

thanks again for your response.
Welcome, nevertheless, I doubt my response will be of much help :(

Ralf


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