On Tue, 2015-03-17 at 14:51 -0600, Chris Murphy wrote: > If you know the site already, why not just file the bug directly on > that bugzilla? Why does it need to be automated? As a general response, I'd say that: People are more likely to make a bug report if it's not a protracted exercise for them to do so. And, if it's properly automated (actually sends all the required data to be useful), the report might be much more useful than some people would, otherwise, provide. Having to find the right bugzilla, having to sign up, having to figure out what to report on (which is horrible on an extremely slow website), to look for possible existing bug reports the same as their own, trying to work out if theirs is different or the same. Having to work out how to provide useful debugging information. Making your PC more painful to use by installing debugging packages... Making manual bugzilla reports has been such a bastard that I'm loath to ever go through it again. Not to mention the experience of a fault being reported, and being ignored. In this (*) case, the fault was observable by everyone, existed across several releases of Fedora, and no effort could be observed into resolving it. * I reported that if you tried to adjust sound volume with the mouse wheel over a horizontally oriented slider, the sound went down when you scrolled up, and vice versa. As opposed to working in the way that you expected, and how it worked if you were to use the mouse wheel over the top of a vertically oriented slider. That fault sat for YEARS, and I saw no activity on the bug report other than a few other "me toos," and automated responses after a prolonged time (e.g. when new Fedora releases came out) that the matter would be closed if nobody responded saying the fault still existed. Yes, I'd made reports, before, that had had action taken. But the utter apathy about doing anything on this report, and seeing other people make similar criticisms, just makes one think, "why bother?" -- tim@localhost ~]$ uname -rsvp Linux 3.18.7-100.fc20.i686 #1 SMP Wed Feb 11 21:16:53 UTC 2015 i686 All mail to my mailbox is automatically deleted, there is no point trying to privately email me, I will only read messages posted to the public lists. George Orwell's '1984' was supposed to be a warning against tyranny, not a set of instructions for supposedly democratic governments. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Fedora Code of Conduct: http://fedoraproject.org/code-of-conduct Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? Ask away: http://ask.fedoraproject.org
