On Mon, 2015-02-09 at 00:13 -0300, Carlos "casep" Sepulveda wrote: > On 8 February 2015 at 00:09, Joshua Allen Holm <holmja@xxxxxxxxxxxxxxx> wrote: > > Check to see if your "Shopper Type" is set to "General Consumer" not "Red > > Hat Employee" in the settings on > > https://redhat.corpmerchandise.com/Customer.aspx > > > > If it is set to the wrong thing, that might be the cause of your problems. > > > Hi, > Yes, I did that, the problem is that I was not able to submit the form > "missing field" error, even if I have entered all the fields on the > form. > Seems as a problem on shipping outside US (no state selected or > something like that) > When I contacted support with a screensshot of the page they told me > the "wrong email" stuff. > > Kind regards Sorry my advice wasn't helpful and I'm sorry you are having problems placing an order. You certainly don't need to be a Red Hatter to place an order and, in theory, you should be able to place an international order (the specifics are covered in the store's FAQ, so the store isn't intended to be US only). I'm not sure what you could tell support that would make them understand your problem, since the answer you already received is incorrect, but maybe try contacting them again and, if you didn't mention it the first time, explicitly mention that you are shopping as a "General Consumer". With any luck you'll get someone in support who understands and will work with you to solve your problem. And if that doesn't work, maybe someone on this list who has successfully placed an international order will be able to help you figure things out. Best of luck. -- Joshua Allen Holm, M.L.I.S., M.Ed. Opensource.com Community Moderator holmja@xxxxxxxxxxxxxxx | http://JoshuaAllenHolm.com -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Fedora Code of Conduct: http://fedoraproject.org/code-of-conduct Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? Ask away: http://ask.fedoraproject.org
