Very Off Topic

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A friend has windows 7 professional sp1 on a Dell Vostro, 230 32 bit driving word 2007. No viruses reported, no infections, all antivirusware to update.
Until a few days ago printed perfectly to a HL 4040CN Brother laser.
We have tried everything I know. Ive searched microsoft, Brother Googled for errors. He has checked cables discussed with Brother who acted like idiots, couldn't solve the problem. Windows forums seem very unhelpful so I have to defer to the Linux knowledge base.

Has anyone in Linuxland who is also using w7pro experienced printing issues, particularly with Brother laser and worked out what caused the failure.
Thanks, and apologies in advance for a non Linux issue.
Roger
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