Hi
On Tue, Jan 14, 2014 at 2:37 PM, pgaltieri . wrote:
>Even reporting upstream doesn't always help. The problem I mentioned has been > sitting upstream for 3 weeks with no response
I didn't pay for the internal testing group, but I still had to fix problems they reported.
Oh, come on. The internal testing group is not
working for free. Are they? They are your colleagues. So the comparison is still off the mark.
In some cases, I have redirected bug reporters to upstream and in some
cases, I have filed it myself. It really depends on the issue and
whether I already have a good working relationship with upstream, the
complexity of the issue, whether I can easily reproduce the problem etc.
>Even reporting upstream doesn't always help. The problem I mentioned has been > sitting upstream for 3 weeks with no response
Yes indeed. That can happen. What did you really expect? You are not using a commercial product with any kind of support agreements. Most of the components you use in Fedora is written and maintained by volunteers who might not respond quickly to a bug report if they are busy. Even for components that has been developed primarily by commercial organizations, they aren't necessarily going to prioritize your issues. In general, I would recommend you file bug reports upstream if they aren't specific to Fedora.
Rahul
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