I filed a bug (1040518) against the Mate desktop, and was told to ask upstream for help because they can help me. I don't understand this. I installed Mate from the Fedora DVD and I therefore expect the Fedora engineers to act as buffer between me and upstream. It should be their responsibility to work with the Mate engineers, not mine.
FOSS bug triaging is a slow, time-consuming process that relies on interested VOLUNTEERS.
Someone has triaged your bug report, and advised you of the best place to obtain support from the actual developers. Take the advice and report the bug where the developers are most likely to see your report and respond.
It is not always clear where the best place to report a particular bug is. Luckily, someone has taken the time to tell you.
The fedora bugzilla is generally best for packaging issues (e.g., missing dependencies, version X of foo broke version Y of bar). Upstream bugzillas are better for reports of program flaws.
I've done tech support for Linux for many years. Do you know how long I would have lasted if I told one of my customers
You aren't a Fedora customer. You are a Fedora user. - Mike -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Fedora Code of Conduct: http://fedoraproject.org/code-of-conduct Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? Ask away: http://ask.fedoraproject.org
