[the previous version of this was sent by mistake; I intended to "Save draft".] > When I try to print anything out, I get no printout. Even a test page does not come out. > But no indication of trouble shows up on the monitor, and no indication of trouble on the > printer's display. I did download and install the driver. cups gives no hint of trouble that I > recognize. If I restart the system and boot up with Windows 7 home, I do get printouts. > > The printer is a Xerox WorkCentre 6015ni, I'm using Fedora-18, 64-bit, and the printer is > connected to the system via usb bus. This is a stand-alone home desktop. > > I'm neither trained nor experienced in sys. admin. I've exhausted the help I can get from > the printer's manual (media and web site). Any help you can give will be appreciated. The first specific "symptom" was this in "/var/log/messages": May 13 16:26:13 c-69-138-198-76 colord: Device added: cups-Xerox_WorkCentre_6015NI May 13 16:26:14 c-69-138-198-76 cupsd[625]: p11-kit: couldn't open config file: /root/.pkcs11/pkcs11.conf: Permission denied This was solved by changing the permissions for "/root/" to 770 (drwxrwx---). >From this point on, Ed Greshko worked with me off-line to solve this. The next symptom to appear was in "var/log/cups/errorD [21/May/2013:18:24:12 -0400] [Job 21] Xerox_WorkCentre_6015NI: error while loading shared libraries: libcups.so.2: cannot open shared object file: No such file or directory D [21/May/2013:18:24:12 -0400] [Job 21] Xerox_WorkCentre_6015NI: error while loading shared libraries: libcups.so.2: cannot open shared object file: No such file or directory D [21/May/2013:18:24:12 -0400] [Job 21] Sent 0 bytes... One probable cause was that I (probably, I don't clearly remember) used "rpm" rather than "yum" to install Xerox's driver. Another part of the problem was that Xerox's driver used 32-bit libraries, and my system is a 64-bit system. This was fixed by installing the 32-bit library for "libcups.so.2": "yum install cups-libs*i686" I still couldn't print. But I noticed alerts from SELinux. The SELinux Alert Browser said: SELinux has detected a problem. The source process: xrhk2ap Attempted this access: execmod On this file: /usr/lib/xrhk1acl.so The SETroubleshoot Details Window said: SELinux is preventing xrhk2ap from execmod access on the file /usr/lib/xrhk1acl.so. ***** Plugin allow_execmod (91.4 confidence) suggests ********************** If you want to allow xrhk2ap to have execmod access on the xrhk1acl.so file Then you need to change the label on '/usr/lib/xrhk1acl.so' Do # semanage fcontext -a -t textrel_shlib_t '/usr/lib/xrhk1acl.so' # restorecon -v '/usr/lib/xrhk1acl.so' [... snip ...] This was fixed by entering the two suggested commands: semanage fcontext -a -t textrel_shlib_t '/usr/lib/xrhk1acl.so' restorecon -v '/usr/lib/xrhk1acl.so' This fixed the problem. I was then able to print. I thank Joe, Richard, and others for helping or trying to help. I especially thank Ed for his help, and successfully coaching me to being able to print. Bill. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? Ask away: http://ask.fedoraproject.org
