> Also, the line: > > May 13 16:26:14 c-69-138-198-76 cupsd[625]: p11-kit: couldn't open > > config file: /root/.pkcs11/pkcs11.conf: Permission denied > > from your lpstat output may not be causing a problem, but you should > address it anyway because until you do you won't know if it's part > of the problem or not. Ummmmmm...... There is no directory "/root/.pkcs11/". The permissions on directory "/root/" are "dr-xr-x---". I added write permissions for user and group, then I rebooted the system and turned on the printer. "lpstat -t" now gives: =============== begin bash.1[~]: lpstat -t scheduler is running no system default destination device for Xerox_WorkCentre_6015NI: usb://Xerox/WorkCentre%206015NI?serial=BD1580153&interface=1 Xerox_WorkCentre_6015NI accepting requests since Wed 15 May 2013 12:22:30 PM EDT printer Xerox_WorkCentre_6015NI is idle. enabled since Wed 15 May 2013 12:22:30 PM EDT bash.2[~]: =============== end But there's still no directory "/root/.pkcs11/"! >>> I couldn't make sense of anything in this directory. Might >>> something here help? >> >> Try this: run tail /var/log/cups/error_log before and after >> printing, and see if anything new shows up. > > Rather than using that command "before and after", you should do: > > tail -f /var/log/cups/error_log > > before you try to print. it will display all the log lines as it > goes (stop it when your printing event stops logging). The > previously suggested commands will only get you the last 10 lines > (with the lines before you try to print being mostly irrelevant to > the immediate event), so running it after will miss anything > relevant that's more than 10 lines back. I did this: =============== begin bash.2[~]: cat -n testprint.txt 1 2 A very short test text file for testing the printer. 3 bash.3[~]: lp testprint.txt -d Xerox_WorkCentre_6015NI request id is Xerox_WorkCentre_6015NI-19 (1 file(s)) bash.4[~]: =============== end The tail -f generated a lot of output: =============== begin bash.1[~]: cd /var/log/cups/ bash.2[cups]: tail -f error_log D [14/May/2013:21:10:44 -0400] [Job 18] printer-state-message="Sending data to printer." D [14/May/2013:21:10:44 -0400] [Job 18] printer-state-reasons=none E [14/May/2013:21:15:47 -0400] [Job 18] Stopping unresponsive job! E [14/May/2013:21:26:34 -0400] Failed to update TXT record for Xerox WorkCentre 6015NI @ c-69-138-198-76.hsd1.md.comcast.net: -2 E [15/May/2013:11:38:09 -0400] Unknown directive JobPrivateAccess on line 88 of /etc/cups/cupsd.conf. E [15/May/2013:11:38:09 -0400] Unknown directive JobPrivateValues on line 89 of /etc/cups/cupsd.conf. E [15/May/2013:11:38:09 -0400] Unknown directive SubscriptionPrivateAccess on line 90 of /etc/cups/cupsd.conf. E [15/May/2013:11:38:09 -0400] Unknown directive SubscriptionPrivateValues on line 91 of /etc/cups/cupsd.conf. W [15/May/2013:11:38:11 -0400] failed to find device: cups-Xerox_WorkCentre_6015NI E [15/May/2013:12:22:30 -0400] Failed to update TXT record for Xerox WorkCentre 6015NI @ c-69-138-198-76.hsd1.md.comcast.net: -2 ---> {"lp" command issued at this point} E [15/May/2013:12:28:38 -0400] [Job 19] Job stopped due to filter errors; please consult the error_log file for details. D [15/May/2013:12:28:38 -0400] [Job 19] The following messages were recorded from 12:28:29 PM to 12:28:37 PM D [15/May/2013:12:28:38 -0400] [Job 19] Adding start banner page "none". D [15/May/2013:12:28:38 -0400] [Job 19] Queued on "Xerox_WorkCentre_6015NI" by "root". D [15/May/2013:12:28:38 -0400] [Job 19] Auto-typing file... D [15/May/2013:12:28:38 -0400] [Job 19] Request file type is text/plain. D [15/May/2013:12:28:38 -0400] [Job 19] File of type text/plain queued by "root". D [15/May/2013:12:28:38 -0400] [Job 19] Adding end banner page "none". D [15/May/2013:12:28:38 -0400] [Job 19] job-sheets=none,none D [15/May/2013:12:28:38 -0400] [Job 19] argv[0]="Xerox_WorkCentre_6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] argv[1]="19" D [15/May/2013:12:28:38 -0400] [Job 19] argv[2]="root" D [15/May/2013:12:28:38 -0400] [Job 19] argv[3]="testprint.txt" D [15/May/2013:12:28:38 -0400] [Job 19] argv[4]="1" D [15/May/2013:12:28:38 -0400] [Job 19] argv[5]="finishings=3 number-up=1 job-uuid=urn:uuid:b64612fa-9ef2-34b2-5660-d9413ecfd992 job-originating-host-name=localhost time-at-creation=1368635309 time-at-processing=1368635309" D [15/May/2013:12:28:38 -0400] [Job 19] argv[6]="/var/spool/cups/d00019-001" D [15/May/2013:12:28:38 -0400] [Job 19] envp[0]="CUPS_CACHEDIR=/var/cache/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[1]="CUPS_DATADIR=/usr/share/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[2]="CUPS_DOCROOT=/usr/share/cups/www" D [15/May/2013:12:28:38 -0400] [Job 19] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts" D [15/May/2013:12:28:38 -0400] [Job 19] envp[4]="CUPS_REQUESTROOT=/var/spool/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[5]="CUPS_SERVERBIN=/usr/lib/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[6]="CUPS_SERVERROOT=/etc/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[7]="CUPS_STATEDIR=/var/run/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[8]="HOME=/var/spool/cups/tmp" D [15/May/2013:12:28:38 -0400] [Job 19] envp[9]="PATH=/usr/lib/cups/filter:/usr/lib64/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin" D [15/May/2013:12:28:38 -0400] [Job 19] envp[10]="SERVER_ADMIN=root@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" D [15/May/2013:12:28:38 -0400] [Job 19] envp[11]="SOFTWARE=CUPS/1.5.4" D [15/May/2013:12:28:38 -0400] [Job 19] envp[12]="TMPDIR=/var/spool/cups/tmp" D [15/May/2013:12:28:38 -0400] [Job 19] envp[13]="USER=root" D [15/May/2013:12:28:38 -0400] [Job 19] envp[14]="CUPS_MAX_MESSAGE=2047" D [15/May/2013:12:28:38 -0400] [Job 19] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock" D [15/May/2013:12:28:38 -0400] [Job 19] envp[16]="CUPS_ENCRYPTION=IfRequested" D [15/May/2013:12:28:38 -0400] [Job 19] envp[17]="IPP_PORT=631" D [15/May/2013:12:28:38 -0400] [Job 19] envp[18]="CHARSET=utf-8" D [15/May/2013:12:28:38 -0400] [Job 19] envp[19]="LANG=en_US.UTF-8" D [15/May/2013:12:28:38 -0400] [Job 19] envp[20]="PPD=/etc/cups/ppd/Xerox_WorkCentre_6015NI.ppd" D [15/May/2013:12:28:38 -0400] [Job 19] envp[21]="RIP_MAX_CACHE=128m" D [15/May/2013:12:28:38 -0400] [Job 19] envp[22]="CONTENT_TYPE=text/plain" D [15/May/2013:12:28:38 -0400] [Job 19] envp[23]="DEVICE_URI=usb://Xerox/WorkCentre%206015NI?serial=BD1580153&interface=1" D [15/May/2013:12:28:38 -0400] [Job 19] envp[24]="PRINTER_INFO=Xerox WorkCentre 6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] envp[25]="PRINTER_LOCATION=home" D [15/May/2013:12:28:38 -0400] [Job 19] envp[26]="PRINTER=Xerox_WorkCentre_6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] envp[27]="PRINTER_STATE_REASONS=none" D [15/May/2013:12:28:38 -0400] [Job 19] envp[28]="CUPS_FILETYPE=document" D [15/May/2013:12:28:38 -0400] [Job 19] envp[29]="FINAL_CONTENT_TYPE=printer/Xerox_WorkCentre_6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] envp[30]="AUTH_I****" D [15/May/2013:12:28:38 -0400] [Job 19] Started filter /usr/lib/cups/filter/texttopaps (PID 2470) D [15/May/2013:12:28:38 -0400] [Job 19] Started filter /usr/lib/cups/filter/pstops (PID 2471) D [15/May/2013:12:28:38 -0400] [Job 19] Started filter /usr/lib/cups/filter/gstoraster (PID 2472) D [15/May/2013:12:28:38 -0400] [Job 19] Started filter /usr/lib/cups/filter/xrhk2ap (PID 2473) D [15/May/2013:12:28:38 -0400] [Job 19] Started backend /usr/lib/cups/backend/usb (PID 2474) D [15/May/2013:12:28:38 -0400] [Job 19] Printing on printer with URI: usb://Xerox/WorkCentre%206015NI?serial=BD1580153&interface=1 D [15/May/2013:12:28:38 -0400] [Job 19] libusb_get_device_list=11 D [15/May/2013:12:28:38 -0400] [Job 19] Page = 612x792; 12,12 to 600,780 D [15/May/2013:12:28:38 -0400] [Job 19] slow_collate=0, slow_duplex=0, slow_order=0 D [15/May/2013:12:28:38 -0400] [Job 19] Before copy_comments - %!PS-Adobe-3.0 D [15/May/2013:12:28:38 -0400] [Job 19] %!PS-Adobe-3.0 D [15/May/2013:12:28:38 -0400] [Job 19] %cupsRotation: 0 D [15/May/2013:12:28:38 -0400] [Job 19] %%Title: testprint.txt D [15/May/2013:12:28:38 -0400] [Job 19] %%Creator: paps version 0.6.7 by Dov Grobgeld D [15/May/2013:12:28:38 -0400] [Job 19] %%Pages: (atend) D [15/May/2013:12:28:38 -0400] [Job 19] %%BoundingBox: 0 0 612 792 D [15/May/2013:12:28:38 -0400] [Job 19] %%For: root D [15/May/2013:12:28:38 -0400] [Job 19] %%Orientation: Portrait D [15/May/2013:12:28:38 -0400] [Job 19] %%EndComments D [15/May/2013:12:28:38 -0400] [Job 19] Before copy_prolog - %%BeginProlog D [15/May/2013:12:28:38 -0400] [Job 19] Before copy_setup - %%BeginSetup D [15/May/2013:12:28:38 -0400] [Job 19] Before page loop - %%Page: 1 1 D [15/May/2013:12:28:38 -0400] [Job 19] Copying page 1... D [15/May/2013:12:28:38 -0400] [Job 19] pagew = 588.8, pagel = 768.8 D [15/May/2013:12:28:38 -0400] [Job 19] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792 D [15/May/2013:12:28:38 -0400] [Job 19] PageLeft = 11.6, PageRight = 600.4 D [15/May/2013:12:28:38 -0400] [Job 19] PageTop = 780.4, PageBottom = 11.6 D [15/May/2013:12:28:38 -0400] [Job 19] PageWidth = 612.0, PageLength = 792.0 D [15/May/2013:12:28:38 -0400] [Job 19] Wrote 1 pages... D [15/May/2013:12:28:38 -0400] [Job 19] PPD uses qualifier 'Gray.Plain.600dpi' D [15/May/2013:12:28:38 -0400] [Job 19] Calling FindDeviceById(Xerox_WorkCentre_6015NI) D [15/May/2013:12:28:38 -0400] [Job 19] Failed to send: org.freedesktop.ColorManager.NotFound:device id 'Xerox_WorkCentre_6015NI' does not exists D [15/May/2013:12:28:38 -0400] [Job 19] Failed to get profile filename! D [15/May/2013:12:28:38 -0400] [Job 19] no profiles specified in PPD D [15/May/2013:12:28:38 -0400] [Job 19] Set job-printer-state-message to "no profiles specified in PPD", current level=INFO D [15/May/2013:12:28:38 -0400] [Job 19] Ghostscript command line: /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -I/usr/share/cups/fonts -c -f -_ D [15/May/2013:12:28:38 -0400] [Job 19] envp[0]="CUPS_CACHEDIR=/var/cache/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[1]="CUPS_DATADIR=/usr/share/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[2]="CUPS_DOCROOT=/usr/share/cups/www" D [15/May/2013:12:28:38 -0400] [Job 19] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts" D [15/May/2013:12:28:38 -0400] [Job 19] envp[4]="CUPS_REQUESTROOT=/var/spool/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[5]="CUPS_SERVERBIN=/usr/lib/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[6]="CUPS_SERVERROOT=/etc/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[7]="CUPS_STATEDIR=/var/run/cups" D [15/May/2013:12:28:38 -0400] [Job 19] envp[8]="HOME=/var/spool/cups/tmp" D [15/May/2013:12:28:38 -0400] [Job 19] envp[9]="PATH=/usr/lib/cups/filter:/usr/lib64/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin" D [15/May/2013:12:28:38 -0400] [Job 19] envp[10]="SERVER_ADMIN=root@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" D [15/May/2013:12:28:38 -0400] [Job 19] envp[11]="SOFTWARE=CUPS/1.5.4" D [15/May/2013:12:28:38 -0400] [Job 19] envp[12]="TMPDIR=/var/spool/cups/tmp" D [15/May/2013:12:28:38 -0400] [Job 19] envp[13]="USER=root" D [15/May/2013:12:28:38 -0400] [Job 19] envp[14]="CUPS_MAX_MESSAGE=2047" D [15/May/2013:12:28:38 -0400] [Job 19] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock" D [15/May/2013:12:28:38 -0400] [Job 19] envp[16]="CUPS_ENCRYPTION=IfRequested" D [15/May/2013:12:28:38 -0400] [Job 19] envp[17]="IPP_PORT=631" D [15/May/2013:12:28:38 -0400] [Job 19] envp[18]="CHARSET=utf-8" D [15/May/2013:12:28:38 -0400] [Job 19] envp[19]="LANG=en_US.UTF-8" D [15/May/2013:12:28:38 -0400] [Job 19] envp[20]="PPD=/etc/cups/ppd/Xerox_WorkCentre_6015NI.ppd" D [15/May/2013:12:28:38 -0400] [Job 19] envp[21]="RIP_MAX_CACHE=128m" D [15/May/2013:12:28:38 -0400] [Job 19] envp[22]="CONTENT_TYPE=text/plain" D [15/May/2013:12:28:38 -0400] [Job 19] envp[23]="DEVICE_URI=usb://Xerox/WorkCentre%206015NI?serial=BD1580153&interface=1" D [15/May/2013:12:28:38 -0400] [Job 19] envp[24]="PRINTER_INFO=Xerox WorkCentre 6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] envp[25]="PRINTER_LOCATION=home" D [15/May/2013:12:28:38 -0400] [Job 19] envp[26]="PRINTER=Xerox_WorkCentre_6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] envp[27]="PRINTER_STATE_REASONS=none" D [15/May/2013:12:28:38 -0400] [Job 19] envp[28]="CUPS_FILETYPE=document" D [15/May/2013:12:28:38 -0400] [Job 19] envp[29]="FINAL_CONTENT_TYPE=printer/Xerox_WorkCentre_6015NI" D [15/May/2013:12:28:38 -0400] [Job 19] envp[30]="AUTH_INFO_REQUIRED=none" D [15/May/2013:12:28:38 -0400] [Job 19] Xerox_WorkCentre_6015NI: error while loading shared libraries: libcups.so.2: cannot open shared object file: No such file or directory D [15/May/2013:12:28:38 -0400] [Job 19] STATE: +connecting-to-device D [15/May/2013:12:28:38 -0400] [Job 19] STATE: -connecting-to-device D [15/May/2013:12:28:38 -0400] [Job 19] Printer found with device ID: MFG:Xerox;CMD:HBPL;MDL:WorkCentre 6015NI;CLS:PRINTER;DES:Xerox WorkCentre 6015NI;STS:L1teYAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAAAAAABwAAAAAQAEBP8JBQUJ9wUEAAAAAAAAAAAAAAAA; Device URI: usb://Xerox/WorkCentre%206015NI?serial=BD1580153&interface=1 D [15/May/2013:12:28:38 -0400] [Job 19] Device protocol: 2 D [15/May/2013:12:28:38 -0400] [Job 19] Sending data to printer. D [15/May/2013:12:28:38 -0400] [Job 19] Sent 0 bytes... D [15/May/2013:12:28:38 -0400] [Job 19] Start rendering... D [15/May/2013:12:28:38 -0400] [Job 19] Processing page 1... D [15/May/2013:12:28:38 -0400] [Job 19] Waiting for read thread to exit... D [15/May/2013:12:28:38 -0400] [Job 19] Read thread still active, aborting the pending read... D [15/May/2013:12:28:38 -0400] [Job 19] End of messages D [15/May/2013:12:28:38 -0400] [Job 19] printer-state=3(idle) D [15/May/2013:12:28:38 -0400] [Job 19] printer-state-message="Processing page 1..." D [15/May/2013:12:28:38 -0400] [Job 19] printer-state-reasons=none E [15/May/2013:12:33:40 -0400] [Job 19] Stopping unresponsive job! ^C bash.3[cups]: =============== end thanks, Bill. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? 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