Re: Cannot unlock screen from the lock

[Jean Jacques <chaoyzj@xxxxxxxxx>]

Will try it but seems just happens under Gnome-Shell.

2013/2/7 Richard Vickery <richard.vickeryrv@xxxxxxxxx>

I think I figured the screen-lock out quite by accident: perhaps the solution that you are looking for is "space-bar then the Enter key"

hope this helps,

Richard

On Wed, Feb 6, 2013 at 3:22 AM, Bryn M. Reeves <bmr@xxxxxxxxxx> wrote:

On 02/06/2013 11:04 AM, Jean Jacques wrote:

Has any one encountered the problem that the screen cannot back from
lock? The new lock screen does not unlock after the password has been
entered.

I've seen similar behaviour in a few situations: when the load on the box is extremely high it may take minutes (or tens of minutes if severely stressed) for the authentication to complete. I've seen this with runaway browsers and other processes chewing memory and CPU time. Typically in this case the password dialog is also slow to appear and the cursor may be laggy and unresponsive.

The other one that comes to mind is a problem with authentication itself - if using network auth then a problem with the network or backend service may cause unlock delays. This should be less of a problem with local authentication.

Finally, you might have a deadlock or task blocked on IO - for e.g. a kernel or driver bug or some storage device. I've seen this with file system bugs for e.g. when some IO never completes.

Depending on where things are stuck you may be able to switch to a virtual terminal, log in, and debug from there.

Regards,
Bryn.

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