Re: Need help

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sure, use dig to find the ip addr of the MX server for your targeted domain.
next ping the ip, get it?
next try to connect to mail port, eg, telnet IPADDR 25, get a connect?

make sense?

On Tue, Oct 2, 2012 at 7:15 PM, Lawrence Graves <lgraves95@xxxxxxxxx> wrote:
I need some help in trying to get to the source of this problem. This the readout of the command traceroute risingstarmbc.com. I am unable to connect to this email address and I don't know how to resolve it. Could somebody give me instruction on who I can touch base with to get this fixed. There is nothing wrong with my email account. Have already checked that. Nothing wrong with ISP provider.
[legraves11@Jehovah ~]$ traceroute risingstarmbc.com
traceroute to risingstarmbc.com (204.10.137.200), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.184 ms  0.131 ms  0.080 ms
 2  c-24-8-64-1.hsd1.co.comcast.net (24.8.64.1)  21.877 ms  22.800 ms  30.888 ms
 3  te-8-2-ur06.aurora.co.denver.comcast.net (68.85.107.49)  15.280 ms  16.102 ms  16.069 ms
 4  te-0-0-0-0-ar02.aurora.co.denver.comcast.net (68.86.103.37)  16.934 ms  16.921 ms  16.877 ms
 5  he-3-9-0-0-cr01.denver.co.ibone.comcast.net (68.86.92.21)  24.427 ms * *
 6  pos-2-7-0-0-cr01.dallas.tx.ibone.comcast.net (68.86.85.54)  33.015 ms  32.134 ms  32.085 ms
 7  pos-0-9-0-0-pe01.1950stemmons.tx.ibone.comcast.net (68.86.88.198)  32.873 ms  26.040 ms  26.124 ms
 8  as7018-pe01.1950stemmons.tx.ibone.comcast.net (75.149.230.162)  26.123 ms  25.260 ms  25.535 ms
 9  cr2.dlstx.ip.att.net (12.123.16.110)  68.047 ms  68.352 ms  68.378 ms
10  cr2.dvmco.ip.att.net (12.122.31.90)  66.818 ms  67.700 ms  77.363 ms
11  cr1.slkut.ip.att.net (12.122.30.25)  73.095 ms  73.039 ms  72.956 ms
12  cr2.slkut.ip.att.net (12.122.30.22)  73.773 ms  73.704 ms  73.739 ms
13  * cr2.sc1ca.ip.att.net (12.122.30.113)  69.787 ms  82.567 ms
14  12.123.155.69 (12.123.155.69)  67.570 ms  64.373 ms  64.488 ms
15  12.88.115.134 (12.88.115.134)  76.745 ms  75.159 ms  72.426 ms
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
[legraves11@Jehovah ~]$

--
All things are workable but don't all things work. Prov. 3:5 & 6

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