On Wed, Jul 11, 2012 at 4:22 PM, Joe Zeff <joe@xxxxxxx> wrote:
Fortunately this is all covered under warranty so nothing is coming out of my pocket. I hate to have to pay for all this work.
Paolo
On 07/11/2012 03:59 PM, Paolo Galtieri wrote:I hope that you have some sort of record that the Dell tech told you that the heat sink wasn't important. If he tries to charge you anything for the repairs, you should take this to Dell, and that record will keep it from being simply your word against his.
I talked with the Dell tech and he told me that in fact the heat sink he
did not put back was important, The part has been ordered and hopefully
it will fix the problem.
Fortunately this is all covered under warranty so nothing is coming out of my pocket. I hate to have to pay for all this work.
Paolo
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