Re: E-mail image problem - Correction

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On 20/06/12 21:32, Ed Greshko wrote:
On 06/21/2012 09:26 AM, Bob Goodwin - Zuni, Virginia, USA wrote:
On 20/06/12 21:00, Ed Greshko wrote:
On 06/21/2012 08:55 AM, Bob Goodwin - Zuni, Virginia, USA wrote:
On 20/06/12 20:03, Ed Greshko wrote:
On 06/21/2012 04:56 AM, Bob Goodwin - Zuni, Virginia, USA wrote:
      He says he sent that from his phone but he tried from his computer
      earlier and just over the last few days I've had several episodes
      like that from several correspondents, all running some version of
      Windows.

      Any thoughts on what is wrong?
You say the other side is running various versions of windows....  Have you seen or
have you gotten any emails with images from non-windows users?
     Not since this problem became manifest, only Windows, I can get
     someone to send an image from a Mac as a test. Probably later
     tonight or tomorrow.
Would it be acceptable for someone from this list to send you an image file?
    Anything to help define the cause. I do keep it set not to download
    messages larger than 350 kb, which means I have to click to download
    the image files in question but that has never been a problem in the
    past.
You could even send messages to yourself....

Do you have it configured for keeping emails on gmail?  If so, what happens if you
use their web GUI to check your emails?

    I had to look, but yes it is set to leave messages on their server,
    I don't usually do that but I've been testing another computer F-17,
    and that must have seemed like a good idea at the time? Easy enough
    to change if you think it might cause trouble but again this is all
    stuff I've done in the past without running into problems.

So, to confirm, you go to the web gui and the images are OK?

FWIW, I don't use POP I use IMAP.  However, some of my friends use POP and they
always keep their message on gmail as a "backup".  So, I would not advise changing
that setting and don't think it has any effect on your problem.




   Ok, I have the same problem with the image file received in
   Thunderbird but if I go to the gmail web mail page I can view the
   image file, a garden scene.

   I had to jump through hoops to get to my gmail account, apparently
   they've changed their security routine and I had to type those dizzy
   letters and register again. I know I looked there when this problem
   first began and did not have to go through that.

   I think I will try some further tests sending images to myself as
   you suggested.

   Thanks for the help.

   Bob



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