On 09/12/2011 04:30 PM, Kam Leo wrote:
> On Mon, Sep 12, 2011 at 1:33 PM, Steven P. Ulrick<meow8282@xxxxxxxxx> wrote:
>> Hello Everyone,
>> Just recently my HP LaserJet P2055dn has started printing
>> everything as close to the top of the page as possible. Everything else
>> on the page looks normal. The documents that I have been using to test
>> this issue with have .79" margins all around.
>> This is a new issue for me. Up until today this printer has not
>> given me any trouble at all.
>> I'm sure that I have not given you as much information as will be
>> needed to troubleshoot this, so I will gladly provide any additional
>> information that is required.
>>
>> Steven P. Ulrick
>>
>> P.S.: I hope this message arrives as plain text. Also, I hope the lines
>> will be a sane length. This is the first time I've sent a message to
>> this list using Thunderbird.
> Did you update the HPLIP and or CUPS package(s) recently? If so have
> you checked your printer settings to ensure that the correct printer
> model is specified?
Version of installed CUPS RPM's:
cups.x86_64 1:1.4.8-2.fc14
@updates
cups-devel.x86_64 1:1.4.8-2.fc14
@updates
cups-libs.x86_64 1:1.4.8-2.fc14
@updates
Version of installed hplip RPM's:
hplip.x86_64 3.11.7-2.fc14
@updates
hplip-common.x86_64 3.11.7-2.fc14
@updates
hplip-gui.x86_64 3.11.7-2.fc14
@updates
hplip-libs.x86_64 3.11.7-2.fc14
@updates
Before I contacted the list, I did determine that CUPS was updated on
September, 9th and hplip was updated on September 10th. I then
determined that I had actually applied all of those updates. Those
updates were the ones that were installed when I began seeing the margin
issue.
So, I attempted to run "yum downgrade hplip cups"
Here is the output:
[root@localhost ~]# yum downgrade hplip cups
Loaded plugins: downloadonly, langpacks, presto, refresh-packagekit
Adding en_US to language list
Setting up Downgrade Process
Resolving Dependencies
--> Running transaction check
---> Package cups.x86_64 1:1.4.4-10.fc14 set to be downgraded
--> Processing Dependency: cups-libs = 1:1.4.4-10.fc14 for package:
1:cups-1.4.4-10.fc14.x86_64
---> Package cups.x86_64 1:1.4.8-2.fc14 set to be erased
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
--> Processing Dependency: hplip-libs = 3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
--> Running transaction check
---> Package cups-libs.i686 1:1.4.4-10.fc14 set to be installed
--> Processing Dependency: libpng12.so.0(PNG12_0) for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libavahi-client.so.3 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libpng12.so.0 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libavahi-common.so.3 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libtiff.so.3 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libjpeg.so.62 for package:
1:cups-libs-1.4.4-10.fc14.i686
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Processing Dependency: libusb-0.1.so.4 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Processing Dependency: libnetsnmp.so.20 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Processing Dependency: libsane.so.1 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Running transaction check
---> Package avahi-libs.i686 0:0.6.27-8.fc14 set to be installed
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libjpeg-turbo.i686 0:1.1.1-1.fc14 set to be installed
---> Package libpng.i686 2:1.2.46-1.fc14 set to be installed
---> Package libtiff.i686 0:3.9.5-1.fc14 set to be installed
---> Package libusb.i686 0:0.1.12-23.fc14 set to be installed
---> Package net-snmp-libs.i686 1:5.5-21.fc14 set to be installed
--> Processing Dependency: libsensors.so.4 for package:
1:net-snmp-libs-5.5-21.fc14.i686
--> Processing Dependency: libperl.so for package:
1:net-snmp-libs-5.5-21.fc14.i686
---> Package sane-backends-libs-gphoto2.i686 0:1.0.22-3.fc14 set to be
installed
--> Processing Dependency: sane-backends-libs(x86-32) = 1.0.22-3.fc14
for package: sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Processing Dependency: libgphoto2_port.so.0 for package:
sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Processing Dependency: libgphoto2.so.2 for package:
sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Processing Dependency: libexif.so.12 for package:
sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Running transaction check
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libexif.i686 0:0.6.19-1.fc14 set to be installed
---> Package libgphoto2.i686 0:2.4.10-2.fc14 set to be installed
--> Processing Dependency: libgd.so.2 for package:
libgphoto2-2.4.10-2.fc14.i686
--> Processing Dependency: libltdl.so.7 for package:
libgphoto2-2.4.10-2.fc14.i686
---> Package lm_sensors-libs.i686 0:3.3.0-1.fc14 set to be installed
---> Package perl-libs.i686 4:5.12.4-146.fc14 set to be installed
---> Package sane-backends-libs.i686 0:1.0.22-3.fc14 set to be installed
--> Processing Dependency: libieee1284.so.3 for package:
sane-backends-libs-1.0.22-3.fc14.i686
--> Processing Dependency: libv4l1.so.0 for package:
sane-backends-libs-1.0.22-3.fc14.i686
--> Running transaction check
---> Package gd.i686 0:2.0.35-11.fc13 set to be installed
--> Processing Dependency: libXpm.so.4 for package: gd-2.0.35-11.fc13.i686
--> Processing Dependency: libfontconfig.so.1 for package:
gd-2.0.35-11.fc13.i686
--> Processing Dependency: libfreetype.so.6 for package:
gd-2.0.35-11.fc13.i686
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libieee1284.i686 0:0.2.11-9.fc14 set to be installed
---> Package libtool-ltdl.i686 0:2.2.10-3.fc14 set to be installed
---> Package libv4l.i686 0:0.8.5-1.fc14 set to be installed
--> Running transaction check
---> Package fontconfig.i686 0:2.8.0-2.fc14 set to be installed
---> Package freetype.i686 0:2.4.2-5.fc14 set to be installed
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libXpm.i686 0:3.5.8-2.fc13 set to be installed
--> Finished Dependency Resolution
Error: Package: hplip-gui-3.11.7-2.fc14.x86_64 (@updates)
Requires: hplip = 3.11.7-2.fc14
Removing: hplip-3.11.7-2.fc14.x86_64 (@updates)
hplip = 3.11.7-2.fc14
Downgraded By: hplip-3.10.6-3.fc14.x86_64 (fedora)
hplip = 3.10.6-3.fc14
Error: Package: hplip-3.10.6-3.fc14.x86_64 (fedora)
Requires: hpijs = 1:3.10.6-3.fc14
Installed: 1:hpijs-3.11.7-2.fc14.x86_64 (@updates)
hpijs = 1:3.11.7-2.fc14
Available: 1:hpijs-3.10.6-3.fc14.x86_64 (fedora)
hpijs = 1:3.10.6-3.fc14
Error: Package: hplip-libs-3.10.6-3.fc14.i686 (fedora)
Requires: hplip-common = 3.10.6-3.fc14
Installed: hplip-common-3.11.7-2.fc14.x86_64 (@updates)
hplip-common = 3.11.7-2.fc14
Available: hplip-common-3.10.6-3.fc14.x86_64 (fedora)
hplip-common = 3.10.6-3.fc14
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
[root@localhost ~]#
You can see why I have not tried downgrading cups and hplip...
Here is what "system-config-printer" shows that my printer is:
Hewlett-Packard HP LaserJet P2055dn
That appears to be absolutely correct.
So, until I hear different, I am going to try "yum remove" on the
various i686 RPM's that "yum downgrade" wanted to downgrade. I am not
sure why that should make a difference, because I have never had any
problems with this printer before.
Steven P. Ulrick
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