Re: [Follow up] Re: help verifying a site using Firefox

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Mike Wright wrote:
> Mike Wright wrote:
>   
>> Hi all,
>>
>> I'm currently on f10 using their firefox 3.0.15 build to which I've 
>> installed firebug.  I don't know whether firebug or firefox is the 
>> culprit but the site displays correctly using Galeon and Chrome (with 
>> firebug).  I'd like to determine if it's the site's problem or that of 
>> Firefox/Firebug but it smells like a bug in the site's javascript.
>>     

I can login the the capitalone web site using either firefox or chrome 
under F10 using firefox 3.0.15. I do however have the sun version of 
java installed. When I go to http://www.javatester.org/version.html it 
shows: Java Version 1.6.0_12 from Sun Microsystems Inc. inside the 
rectangular box. At least back when I installed F10, I still found many 
sites that didn't work properly with the default java configuration. In 
particular, the Dell DRAC 5 card web interface didn't work. I'll be 
going to F12 soon, so I'll see what happens there.


Nataraj

>> The problem occurs when I try to use CapitalOne's web site.  It has 
>> worked mostly well since 2007 but been on the fritz for a couple of 
>> months now.
>> <snip />
>> Would somebody be so kind as to try this link using Firefox (preferably 
>> 3.0.15) and let me know their result?
>>
>>      https://servicing.capitalone.com/c1/login.aspx
>>
>> There is supposed to be a login block on the left side of the page.
>>     
>
> Firstly, thanks to everybody who took the time to help.
>
> I, too, got a javascript is not installed error but I know for a fact 
> that it's there because I use it extensively.
>
> I disabled firebug and firephp: that was not the culprit.  So I 
> re-enabled them and used them to see what I could see.  I saw a lot.
>
> Using the element inspector I hovered over the area where the login box 
> was supposed to appear and it "lit up": that means it's there. 
> Exploring deeper I found an <iframe> that was set to display: none; 
> however, it did contain the login form, so I did a little inline html 
> editing and changed it to display: block and voila', there it was and it 
> was functional.
>
> Looking at the site's javascript I found it erroring out on something 
> called busybox as undefined.  That is definitely an error but whose I 
> don't know.  Is busybox supposed to be native to the browser or is it a 
> piece of cap1's js?  That I can't tell you.
>
> But at least I can force the site to behave by modifying their content 
> "on the fly".  Bet they never anticipated somebody doing that ;D
>   

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