On Wed, 13 Jan 2010 12:16:22 -0500, William wrote: > Hi; > > I was just wondering what happens to the abrt generated bugs. > > As a practical matter, are they treated any differently from a manually > filed bugzilla report? Does abrt's reports have a higher priority? If and only *if* the reports are more detailed [and more complete] than manually filed ones, they are more useful and are likely to get priority treatment from a package maintainer. Recently, however, there have been many close-to-useless reports from ABRT. With backtrace attachments created with dozens to hundreds of missing -debuginfo packages. Without any steps on how to reproduce a problem. Also, I've learned that an increasing number of users delete tickets in ABRT immediately after they have submitted them to bugzilla, even if missing relevant details. > I seem to be generating a lot of abrt reports. I cancel about > two-thirds of them because I don't think the particular application was > at fault, but that the crash was brought on by a buggy old f*rt user -- > e.g. hitting the wrong key or changing my mind and cancelling an > operation. Doubtful. Cancelling/interrupting something should not make the software crash. Well-written software can deal with well-defined interruptions and can either retain a sane sate or exit gracefully. Some pieces of software, however, e.g. rapidly developed Python programs, don't handle interruptions (such as Ctrl+C) everywhere and exit with fatal run-time errors instead (Python Exceptions, which trigger ABRT, too). > I am having some second thoughts that maybe I should be sending these > type of errors along as well. I think I remember reading somewhere in > life's manual that the world should even be able to accommodate old > f*rt's mistakes. If you can provide the steps on how to reproduce an issue (in addition to the backtrace details), the software developers ought to have interest in that. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
