On Sunday 16 August 2009 15:33:42 William Case wrote: > Hi; > > I think these are questions that regular Bugzilla users can answer. > They don't seem to be answered in RH/Fedora Bugzilla Help, F11 release > notes and wiki or elsewhere that I can see. > > 1) I have registered with RH/Fedora Bugzilla and have an account. I > file about 2-4 bugs per Fedora version. Yet when I open Bugzilla and get > the Home or Search page, the 'New' link just keeps returning me to (or > refreshing) the 'Search' page instead of going to a new report. > Perfectly reasonable in that it tries to stop the creation of dozens of identical bug reports. > I have an URL from a couple of years ago that I use for a new report > https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora but if I start > there, I dare not click a link to 'Home' or 'Search' or 'Browse' because > I can't get back to the Report page without closing down and re-using > the above URL. > If you have previously searched and know that the bug does not already exist you can simply carry on, using the wizard to create the report. I don't have bugzilla open in front of me, but I've used it today, doing the search first, then starting the bug report. > To get to the 'Search' page on purpose I use > https://bugzilla.redhat.com/enter_bug.cgi?classification=Fedora , if > that makes a difference. > > Have I set something up incorrectly or missed something in my account > registration so that the 'New' link doesn't work? > Probably not, except that you didn't notice that by scrolling down a little you can carry on with the report. > 2) While loading the 'Search' page is almost instantaneous, loading a > 'New' report page seems to take forever. ( at least 30 sec, often much > more) > I think the server is heavily used. We seem to spend a lot of time 'Waiting for.....' :-) - just in the queue, I guess. > 3) How do I get my *original bug report* sent to me so I can keep a bug > thread going from the original filing through all responses? I am sure > this is just some personal configuration or check box I have missed. > That's the default, surely? I always get a copy of mine and of all answers in the bug report. > 4) How can I cancel or remove a Bug report? For example, how can I > remove a late night bug report, to which the answer becomes abundantly > obvious in the clear light of morning, after a night's sleep. Or, are > such stupidities permanently recorded for all to see. > Just go back to the report and confess :-) I *think* you can mark it closed yourself. Otherwise, the triager will. > 5) In repo, there is a Bugzilla program. Is this program for > maintainers and developers or would it be useful to a casual user like > me? > I wouldn't have thought so. I would guess that it's intended for development work, tracking bugs there. But that's sheer guesswork. > 6) Somewhere in the Fedora documents, discussing a bug on IRC or the > fedora-test-list mailing list is suggested. Are these mainly for > maintainers and developers or are they recommend sites for users too? Some are specifically for developers, but many willingly talk to users. You could try #fedora or #fedora-kde. Anne -- New to KDE4? - get help from http://userbase.kde.org Just found a cool new feature? Add it to UserBase
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