Re: Seagate disk problems (NCQ bug???)

Dave Stevens <geek@xxxxxxxxxxxx> · Tue, 28 Apr 2009 17:59:50 -0700

Quoting "Wolfgang S. Rupprecht" <wolfgang.rupprecht+gnus200904@xxxxxxxxx>:

After running flawlessly for 6+ months I just had my Seagate
ST31500343AS (w. SD35 firmware) flake out.  Does this look like the NCQ
bug or just a random event?  The final error msg was around the time the
machine hung hard.

There is a specific test you can download from Seagate and burn to a  
bootable cd. The test on the cd will tell you if it is the ncq bug.  
They are offering data recovery if it is indeed a blown disk, they're  
treating it as a warranty issue.

Dave

Apr 28 04:26:29 arbol kernel: ata1: SATA max UDMA/133 irq_stat  
0x00400000, PHY RDY changed irq 22
Apr 28 04:26:29 arbol kernel: ata1: softreset failed (device not ready)
Apr 28 04:26:29 arbol kernel: ata1: failed due to HW bug, retry pmp=0
Apr 28 04:26:29 arbol kernel: ata1: SATA link up 3.0 Gbps (SStatus  
123 SControl 300)
Apr 28 04:26:29 arbol kernel: ata1.00: ATA-8: ST31500343AS, SD35,  
max UDMA/133
Apr 28 04:26:29 arbol kernel: ata1.00: 2930277168 sectors, multi 16:  
LBA48 NCQ (depth 31/32)
Apr 28 04:26:29 arbol kernel: ata1.00: configured for UDMA/133

Apr 28 06:17:02 arbol kernel: ata1.00: exception Emask 0x50 SAct 0x1  
SErr 0x90a02 action 0xe frozen
Apr 28 06:17:02 arbol kernel: ata1.00: irq_stat 0x00400000, PHY RDY changed
Apr 28 06:17:02 arbol kernel: ata1: SError: { RecovComm Persist  
HostInt PHYRdyChg 10B8B }
Apr 28 06:17:02 arbol kernel: ata1.00: cmd  
60/08:00:e1:81:24/00:00:74:00:00/40 tag 0 ncq 4096 in
Apr 28 06:17:02 arbol kernel:         res  
40/00:00:e1:81:24/00:00:74:00:00/40 Emask 0x50 (ATA bus error)
Apr 28 06:17:02 arbol kernel: ata1.00: status: { DRDY }
Apr 28 06:17:02 arbol kernel: ata1: hard resetting link
Apr 28 06:17:04 arbol kernel: ata1: SATA link up 3.0 Gbps (SStatus  
123 SControl 300)
Apr 28 06:17:09 arbol kernel: ata1.00: qc timeout (cmd 0xec)
Apr 28 06:17:09 arbol kernel: ata1.00: failed to IDENTIFY (I/O  
error, err_mask=0x4)
Apr 28 06:17:09 arbol kernel: ata1.00: revalidation failed (errno=-5)
Apr 28 06:17:09 arbol kernel: ata1: hard resetting link
Apr 28 06:17:11 arbol kernel: ata1: SATA link up 3.0 Gbps (SStatus  
123 SControl 300)
Apr 28 06:17:21 arbol kernel: ata1.00: qc timeout (cmd 0xec)
Apr 28 06:17:21 arbol kernel: ata1.00: failed to IDENTIFY (I/O  
error, err_mask=0x4)
Apr 28 06:17:21 arbol kernel: ata1.00: revalidation failed (errno=-5)
Apr 28 06:17:21 arbol kernel: ata1: limiting SATA link speed to 1.5 Gbps
Apr 28 06:17:21 arbol kernel: ata1: hard resetting link
Apr 28 06:17:22 arbol kernel: ata1: softreset failed (device not ready)
Apr 28 06:17:22 arbol kernel: ata1: failed due to HW bug, retry pmp=0
Apr 28 06:17:22 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:17:22 arbol kernel: ata1.00: configured for UDMA/133
Apr 28 06:17:22 arbol kernel: ata1: EH complete
Apr 28 06:17:22 arbol kernel: sd 0:0:0:0: [sda] 2930277168 512-byte  
hardware sectors (1500302 MB)
Apr 28 06:17:22 arbol kernel: sd 0:0:0:0: [sda] Write Protect is off
Apr 28 06:17:22 arbol kernel: sd 0:0:0:0: [sda] Write cache:  
enabled, read cache: enabled, doesn't support DPO or FUA

Apr 28 06:24:03 arbol kernel: ata1: exception Emask 0x10 SAct 0x0  
SErr 0x90200 action 0xe frozen
Apr 28 06:24:03 arbol kernel: ata1: irq_stat 0x00400000, PHY RDY changed
Apr 28 06:24:03 arbol kernel: ata1: SError: { Persist PHYRdyChg 10B8B }
Apr 28 06:24:03 arbol kernel: ata1: hard resetting link
Apr 28 06:24:05 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:24:10 arbol kernel: ata1.00: qc timeout (cmd 0xec)
Apr 28 06:24:10 arbol kernel: ata1.00: failed to IDENTIFY (I/O  
error, err_mask=0x4)
Apr 28 06:24:10 arbol kernel: ata1.00: revalidation failed (errno=-5)
Apr 28 06:24:10 arbol kernel: ata1: hard resetting link
Apr 28 06:24:12 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:24:22 arbol kernel: ata1.00: qc timeout (cmd 0xec)
Apr 28 06:24:22 arbol kernel: ata1.00: failed to IDENTIFY (I/O  
error, err_mask=0x4)
Apr 28 06:24:22 arbol kernel: ata1.00: revalidation failed (errno=-5)
Apr 28 06:24:22 arbol kernel: ata1: hard resetting link
Apr 28 06:24:23 arbol kernel: ata1: softreset failed (device not ready)
Apr 28 06:24:23 arbol kernel: ata1: failed due to HW bug, retry pmp=0
Apr 28 06:24:23 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:24:24 arbol kernel: ata1.00: configured for UDMA/133
Apr 28 06:24:24 arbol kernel: ata1: EH complete
Apr 28 06:24:24 arbol kernel: sd 0:0:0:0: [sda] 2930277168 512-byte  
hardware sectors (1500302 MB)
Apr 28 06:24:24 arbol kernel: sd 0:0:0:0: [sda] Write Protect is off
Apr 28 06:24:24 arbol kernel: sd 0:0:0:0: [sda] Write cache:  
enabled, read cache: enabled, doesn't support DPO or FUA

Apr 28 06:41:26 arbol kernel: ata1: exception Emask 0x10 SAct 0x0  
SErr 0x90200 action 0xe frozen
Apr 28 06:41:26 arbol kernel: ata1: irq_stat 0x00400000, PHY RDY changed
Apr 28 06:41:26 arbol kernel: ata1: SError: { Persist PHYRdyChg 10B8B }
Apr 28 06:41:26 arbol kernel: ata1: hard resetting link
Apr 28 06:41:28 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:41:33 arbol kernel: ata1.00: qc timeout (cmd 0xec)
Apr 28 06:41:33 arbol kernel: ata1.00: failed to IDENTIFY (I/O  
error, err_mask=0x4)
Apr 28 06:41:33 arbol kernel: ata1.00: revalidation failed (errno=-5)
Apr 28 06:41:33 arbol kernel: ata1: hard resetting link
Apr 28 06:41:34 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:41:44 arbol kernel: ata1.00: qc timeout (cmd 0xec)
Apr 28 06:41:44 arbol kernel: ata1.00: failed to IDENTIFY (I/O  
error, err_mask=0x4)
Apr 28 06:41:44 arbol kernel: ata1.00: revalidation failed (errno=-5)
Apr 28 06:41:44 arbol kernel: ata1: hard resetting link
Apr 28 06:41:46 arbol kernel: ata1: softreset failed (device not ready)
Apr 28 06:41:46 arbol kernel: ata1: failed due to HW bug, retry pmp=0
Apr 28 06:41:46 arbol kernel: ata1: SATA link up 1.5 Gbps (SStatus  
113 SControl 310)
Apr 28 06:41:46 arbol kernel: ata1.00: configured for UDMA/133
Apr 28 06:41:46 arbol kernel: ata1: EH complete
Apr 28 06:41:46 arbol kernel: sd 0:0:0:0: [sda] 2930277168 512-byte  
hardware sectors (1500302 MB)
Apr 28 06:41:46 arbol kernel: sd 0:0:0:0: [sda] Write Protect is off
Apr 28 06:41:46 arbol kernel: sd 0:0:0:0: [sda] Write cache:  
enabled, read cache: enabled, doesn't support DPO or FUA

-wolfgang
--
Wolfgang S. Rupprecht              http://www.full-steam.org/  (ipv6-only)
         You may need to config 6to4 to see the above pages.

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