Re: sanDisk sansa View (16G mp3 & video player) issues

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Kevin Kempter wrote:
> Hi all;
> 
> I bought a sanDisk sansa view (16G model).  When I plug it into my Fedora 16 
> (x86_64) box and do a dmesg I see this:
> 
> usb 2-2: new high speed USB device using ehci_hcd and address 3
> usb 2-2: configuration #128 chosen from 1 choice
> usb 2-2: New USB device found, idVendor=0781, idProduct=74b0
> usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> usb 2-2: Product: Sansa View
> usb 2-2: Manufacturer: SanDisk
> usb 2-2: SerialNumber: 03534453443136478010790e6b00893f00000000
> Initializing USB Mass Storage driver...
> scsi6 : SCSI emulation for USB Mass Storage devices
> usbcore: registered new interface driver usb-storage
> USB Mass Storage support registered.
> usb-storage: device found at 3
> usb-storage: waiting for device to settle before scanning
> usb-storage: device scan complete
> usb 2-2: reset high speed USB device using ehci_hcd and address 3
> usb 2-2: reset high speed USB device using ehci_hcd and address 3
> usb 2-2: USB disconnect, address 3
> scsi 6:0:0:0: Device offlined - not ready after error recovery
> 
> 
> 
> Any thoughts on how to correct or should I return it for something else?
> 
> 
> Thanks in advance
> 
> 

I have one of these and it took me a bit to figure out the problem. The
problem is the device can't be configured for MTP mode from the menu.
To get it to be seen by the system you need to:

power it on.
turn on HOLD
on the wheel hold the left side down as you connect it to the system.

That will put it in MTP mode and let the system see it as a normal USB
flash drive.



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Mark Haney
Sr. Systems Administrator
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(828) 350-2415

Call (866) ERC-7110 for after hours support

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