On Fri, 25 Apr 2008 19:03:31 -0600 Frank Cox <theatre@xxxxxxxxxxx> wrote: > I called Dlink tech support and the guy there had never heard of such a > problem. Ultimately, after trying several things (reduce MTU, disable and > physically unplug the second modem, move the modem from WAN1 to WAN2) he said > there's nothing that he can do to help me and I should return the router to > where I purchased it. He will pass the problem report along to the engineering > department. For anyone who's interested in the continuing story of this load balancing router, I phoned Dlink tech support again today. This time I was referred to three different phone numbers before I got to talk to the right someone in "business tech support". Odd -- when I called on Friday I got right through to the right guy with the first call. Ultimately, I got a "case number" and was told to fax that and a copy of the invoice that I got from the computer store to a number that he gave me. They apparently intend to do some sort of an exchange. I just sent the fax so we'll see what happens now. I told him that my preferred solution would be to get this router working -- after all, if I didn't want it I wouldn't have purchased it in the first place. -- MELVILLE THEATRE ~ Melville Sask ~ http://www.melvilletheatre.com -- fedora-list mailing list fedora-list@xxxxxxxxxx To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list
