Re: thunderbird 2.0.0.4 lost messages

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on 06/26/2007 01:10 PM Robin Laing wrote:
oleksandr korneta wrote:
on 06/26/2007 07:15 AM Jonathan Underwood wrote:
On 26/06/07, oleksandr korneta <atenrok@xxxxxxxxx> wrote:
just want to let you know that I just tried to move the bunch of mail
messages (by drug'n'drop) from one mailbox to another and it disappeared
from the first mailbox and never showed up in another. Actually to be
honest, I just lost all my mail for the last 3 years from that account.
I'm pretty much sure there is no way to restore it. Thanks developers
It's worth filing a bug report at http://bugzilla.redhat.com including
as much detail as you can. Eg. were both mailboxes IMAP/POP/Local
etc.Were there any error messages? Anything you can think of. Even
better if you could give a recipe for reproducing the problem.
this was thunderbird 2.0.0.4 for fc6 installed from remi repository. I don't think that fedora developers would care. The bug is strange indeed. It is very easy to reproduce on my machine, and this happens only between two specific accounts. No error messages, the mail just silently disappears and I am immediately asked to compact my mailboxes. I was stupid enough to press "OK" without checking whether everything went fine.



Did you check your Thunderbird email directory to see if the files are still there but under a different name?

yes I did, and no - the mail is gone.


I am still using 2.0.0.0 and use Drag and drop many times with no issues. Maybe it is the number of messages that makes the difference.

probably not. After that I performed some tests and move a rather large number of messages (~ 800-1000) it just works.

I am not moving between accounts though.  That may be where the problem is.

I'm moving the messages between accounts from time to time and I never had such a problem before.


--
regards,
Oleksandr Korneta

I'm running FC6 on i386 and x86_64 hardware, should this matter.

/The nice thing about standards is that there are so many to choose from./


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