On 2/5/07, Anne Wilson <cannewilson@xxxxxxxxxxxxx> wrote:
On Monday 05 February 2007 22:23, Jonathan Ryshpan wrote: > On Mon, 2007-02-05 at 11:24 -0600, Aaron Konstam wrote: > > I have been roundly scolded for not using bugzilla so let me illustrate > > my current problem with this technique. > > And I hope that the Fedora Bugzilla is looked at more often than the KDE > one. I have bugs in KDE going back to 2005 that are still UNCONFIRMED, > including one pretty serious one -- almost a crash. It's depressing. > See the attached page. > If they are unconfirmed, what do you expect the developers to do? Until someone comes up with more information they can do nothing. Take your first one, for instance: Sometimes artsd locks up, generally when a program using it crashes or locks up and it goes on to talk about crashing realplayer. So where is the bug? KDE? Redhat 4? Realplayer? Something else? I don't see any follow-up information. The second one did get some dialogue, some information about what will and won't work, and apparently a solution to the problem, but still no bug was confirmed. I just don't see what else could be done. I didn't have time to look at any more.
The QA review process for FOSS is hit or miss. Some projects have really good maintainers; others have maintainers missing in action. I'm not sure that all projects have a QA czar to ensure submitted reports are reviewed. <War Story> One time I submitted a bug and even identified where the error occured in the code. No one reviewed the bug report. I even emailed the "so called" maintainer listed in the code. No reply. Fortunately, the bug was a big enough irritant that it was discussed on the LKML and fixed. I closed my own report. </War Story>
Anne
