On Mon, 2007-02-05 at 14:23 +1030, Tim wrote: > On Sun, 2007-02-04 at 16:28 -0600, Aaron Konstam wrote: > > my experience I have never has a problem I posted to bugzilla that has > > been resolved. > > Just luck of the draw. I've had the opposite experience, and was quite > surprised at how quickly someone resolved an error I noticed. Much to > the amusement of a Windows-using friend of mine who'd been there at the > time. He thought I'd be ignored. > > I'm sure there will be the odd maintainer who didn't give a damn about > some niggle with software that works fine for them, and it'll certainly > be hard for them to fix a fault that they can't find. But the more > information you can find out about the problem (logs, etc.), the better > the chance at a quick resolution. Sometimes we can't provide that > information, and bugs end up unresolved until someone else can fill in > the blanks. > > I agree with that inn principle. In the future I will post more errors. -- Aaron Konstam <akonstam@xxxxxxxxxxxxx>
