On Wednesday 24 January 2007 17:28, Lyvim Xaphir wrote: > > > > 'Insecure' is the word that gets attention :-) A week or so later the > > site was working correctly in FF and Konqueror. > > > > Anne > > Hah. good work Anne. :) > Getting to talk to the right people can be difficult, but rewarding if you manage it. On this occasion there was a moment's stunned silence when I told them about the insecurity, then he admitted that he didn't know that. On another occasion I was having problems with one section of the on-line banking. I could arrange an inter-account transfer, but couldn't see the amount on the page where I had to verify it. I was using Mozilla Mail at the time - about 3 years ago - and went to Mozillazine, where one of the developers talked me through finding the bit of code that caused the problem. It was making a M$-only call. He told me exactly what I should say about where the problem was and what the fix would be. I emailed the bank's web maintainer, and got no reply, but again, a few days later, the page was working correctly. I say all this just to tell people that it may be daunting, at times, trying to get the 'big ones' to listen, but it's worth persevering. Anne
Attachment:
pgpTXQ2AAPzCa.pgp
Description: PGP signature
