Hi. I have a jsp on a couple linux machines that uses the Java api for
Remedy's Helpdesk. I also have a command line app that I can use for
testing. One of the systems got rebooted over the weekend and now it's
not working. I have another system that is working fine. I found that
the libraries were not properly setup after the reboot. Even though I
think I've fixed that, I still cannot get it to work.
On both machines I have this in /usr/local/lib/ar63:
-rwxr-xr-x 1 root root 3202324 May 17 2006 libar.a
-rwxr-xr-x 1 root root 4060096 May 17 2006 libarjni63.so
-rwxr-xr-x 1 root root 2445439 May 17 2006 libar.so
-rwxr-xr-x 1 root root 376230 May 17 2006 libarutiljni63.so
-rwxr-xr-x 1 root root 5964473 May 17 2006 libarxmlutil.so
lrwxrwxrwx 1 root root 20 Nov 20 13:08 libicudata28.so -> libicudata28.so.28.0
lrwxrwxrwx 1 root root 20 Nov 20 13:08 libicudata28.so.28 -> libicudata28.so.28.0
-rw-r--r-- 1 root root 8278341 May 17 2006 libicudata28.so.28.0
lrwxrwxrwx 1 root root 20 Nov 20 13:08 libicui18n28.so -> libicui18n28.so.28.0
lrwxrwxrwx 1 root root 20 Nov 20 13:08 libicui18n28.so.28 -> libicui18n28.so.28.0
-rw-r--r-- 1 root root 1476170 May 17 2006 libicui18n28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libicuio28.so -> libicuio28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libicuio28.so.28 -> libicuio28.so.28.0
-rw-r--r-- 1 root root 47104 May 17 2006 libicuio28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libicule28.so -> libicule28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libicule28.so.28 -> libicule28.so.28.0
-rw-r--r-- 1 root root 196612 May 17 2006 libicule28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libiculx28.so -> libiculx28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:12 libiculx28.so.28 -> libiculx28.so.28.0
-rw-r--r-- 1 root root 48041 May 17 2006 libiculx28.so.28.0
lrwxrwxrwx 1 root root 24 Nov 20 13:08 libicutoolutil28.so -> libicutoolutil28.so.28.0
lrwxrwxrwx 1 root root 24 Nov 20 13:08 libicutoolutil28.so.28 -> libicutoolutil28.so.28.0
-rw-r--r-- 1 root root 63300 May 17 2006 libicutoolutil28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libicuuc28.so -> libicuuc28.so.28.0
lrwxrwxrwx 1 root root 18 Nov 20 13:08 libicuuc28.so.28 -> libicuuc28.so.28.0
-rw-r--r-- 1 root root 1025599 May 17 2006 libicuuc28.so.28.0
-rwxr-xr-x 1 root root 637233 May 17 2006 libjlicapi63.so
I also have this set:
LD_LIBRARY_PATH=/usr/local/lib/ar63
Plus, the libraries are listed in ldconfig -p.
I can't find any other differences in the two machines, yet I still
cannot get the program to run correctly on one of them. I get the
following when I run my test program:
Exception in thread "main" java.lang.UnsatisfiedLinkError: no arjni63 in java.library.path
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1410)
at java.lang.Runtime.loadLibrary0(Runtime.java:772)
at java.lang.System.loadLibrary(System.java:832)
at com.remedy.arsys.api.Proxy.<clinit>(Proxy.java:51)
at com.remedy.arsys.api.DefaultProxyManager.getProxy(DefaultProxyManager.java:60)
at com.remedy.arsys.api.ARServerUser.verifyUser(ARServerUser.java:726)
at com.remedy.arsys.api.ARServerUser.login(ARServerUser.java:225)
at RemedyLogin.main(RemedyLogin.java:19)
Any ideas or suggestions?
Thanks,
James
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