On Tue, 30 May 2006 12:39:48 -0400 Lonnie Cumberland <lonnie@xxxxxxxxxxx> wrote: > Greetings all, > > I greatly apologize for asking this question on the forum but I was not > sure where to find out good information on this topic. > > We are setting up a Fedora server and on that server, I need to locate > some good web based software that will allow some tech support > consultants to login, enter information on a customers support issues, > and something that will track the amount of time that the tech spends > resolving a customers issue. > > I am thinking that this is some type of IT consultant time tracking > software that we can add many consultants and they can help to resolve > customer IT issues and then we could know what the consult did and how > long it took them to resolve the issue that might be in terms of hours, > or possibly days depending on what was needed. > > Could someone please point me in a good direction to find some software > that we can install on our web server for this? > > Thanks and again I am sorry for the off-topic posting. > Lonnie > Freshmeat has all types of stuff like this. http://freshmeat.net This might be a start. Another one is http://hotscripts.com I am sure someone here might know of one. Will
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