Re: fc5: install everything? - advice on sending suggestions

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On Tue, 2006-05-09 at 15:42 -0500, Aaron Konstam wrote:
> On Tue, 2006-05-09 at 09:07 -0400, Claude Jones wrote:
> > On Tue May 9 2006 8:05 am, Aaron Konstam wrote:
> > > If it requires discussion, you
> > > might post to fedora-devel list
> > 
> > That's an interesting discovery given all that's been tossed in 
> > the "everything" discussion. In that debate, I did post a few times in the 
> > development list, but got the "file a bugzilla" rejoinder. 
> > 
> Well I have a perfect record. I have filed about 5 or 6 bugzillas and I
> have yet to have a solution to the problem as a response. I rarely get a
> response.
> 
> Example: I filed a bugzilla against kyum. It has an obvious bug. I even
> indicated the specific nature of the bug which would make it obvious to
> the developer of kyum how it be solved. I my opinion a soluiton of the
> problem should be straightforward to program.
> 
> I have heard no response to the bugzilla. No promise to fix to bug or a
> statement why it will not be fixed. I got zip, nothing, de nada.
> 
> Now I know the person who the bug was assigned to is probably busy. FC6
> is on the way. I would accept a statement that the bug would be fixed in
> FC6. But I don't hear even that.
> 
> Am I mad or discouraged . Not really. But I think those people who
> recommend bugzills must have better experiences than I have had.

The kyum bug is probably a bug that really needs to be fixed by the
upstream maintainer.

The fact that it modifies a file it has no business modifying indicates
that it has a serious design flaw.

Filing an RFE (or whatever they are calling them) does not mean the
package maintainer is going to see things your way.

>From what I understand of the kyum bug, the maintainer *should* at least
attempt to verify the issue, and if the maintainer isn't going to fix it
themselves, should file a bug upstream, and indicate that in the
bugzilla.

It is possible that the kyum maintainer has not had opportunity to do
that yet, it is an extras package which means it is maintained by an
unpaid volunteer. The fact that you filed a bug report though means that
other Extras volunteers who _do_ go through open bug reports can
potentially look for a fix and tack it to the bug report.

That particular bug hopefully will get fixed soon.
Others experiencing it should add a "me too" to the bugzilla.

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