Re:

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Looks like it is some kind of Desktop Management tool which needs to connect to a central server

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/BES%20Client%20Refresher

This looks like a question you need to post to an IBM support centre

You might run journalctl to see if it has logged any error messages

On 01/08/14 14:11, Richard Vickery wrote:
  start (code=exited, status=1/FAILURE)

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