Re: HPLIP cannot detect printers

[Mikhail Ramendik <mr@xxxxxxxxxxx>]

Sanity check: is there a Windows machine on the network and can it detect the printers?

I have encountered cases when such detection just Does Not Work, from Windows too, apparently because of the router but I could not figure out the details and just fixed the IP of the printer via DHCP settings, then entered it in drivers.

On Fri, 15 Sept 2023 at 19:56, sbob <sbob@xxxxxxxxxxxxxxxxxxxxx> wrote:

All; I am running Fedora 38, and I have the following installed: hplip-common-3.23.5-8.fc38.x86_64 hplip-libs-3.23.5-8.fc38.x86_64 hplip-3.23.5-8.fc38.x86_64 hplip-gui-3.23.5-8.fc38.x86_64

I am trying to setup a new HP Color LaserJet Pro MFP 4301fdw

when I run hp-setup and plug in the printer's IP address in the 'Manual Discovery' box I get this:

HPLIP cannot detect printers in your network.

This may be due to existing firewall settings blocking the required ports. When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link. https://developers.hp.com/hp-linux-imaging-and-printing/KnowledgeBase/Troubleshooting/TroubleshootNetwork

Thanks in advance

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--

Yours, Misha Ramendik

Unless explicitly stated, all opinions in my mail are my own and do not reflect the views of any organization

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