> > Is this trac instance is for actually tracking these requests or if it > is for tracking the development of the software to track the requests? No, this is the trac instance for automating the freemedia program which still needs a lot of manual editing. (Once the basic tasks are done, I shall call for feedback and suggestions from the ambassadors list. Till now, I have not announced this. :) > If it is the former, I'd like to suggest the following. > > The Fedora Ambassadors North America just implemented a trac instance > to handle requests for resources (media, t-shirts, etc.). We have our > trac instance at https://fedorahosted.org/famnarequests. When we > created this, we had a similar set of requirements in mind. My problem is, I/we can not ask a requester to fill a ticket for requesting a media. That will complicate things. A simple webform is much easier to handle for a first timer. So I am looking for keeping the existing request form almost same and changing the backend for a more automated approach. > I believe what you are asking for is likely not available in trac > since it's more or less a bug tracker. /me too thinks so...But Mike or Ricky may tell us something. :) > So for your instance, I would suggest something like this: > Ticket Types: i386 Live, i386 DVD, x86_64 Live, x86_64 DVD, etc. > Version: Fedora 9, Fedora 10, etc. Backend is not a problem, the frontend is. :) Ambassadors and contributors can very well handle the tickets but a first time visitor may not. > To be honest, the other three pieces of information you wish to gather > can easily be placed in the description field. And I think most > requestors can figure this out. If the way I am looking does not workout, I have to do this. So thank you for your suggession. :) -- Regards, Susmit. ============================================= ssh 0x86DD170A http://www.fedoraproject.org/wiki/user:susmit ============================================= _______________________________________________ Fedora-infrastructure-list mailing list Fedora-infrastructure-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-infrastructure-list