Hi, On Tue, Aug 19, 2008 at 08:44:28PM +1200, Nigel Jones wrote: > On Tue, 2008-08-19 at 11:29 +0300, Axel Thimm wrote: > > as per the mailed instructions I submitted a password reset by > > entering account & mail into the FAS web portal. But I never received > > the mail with the URL reset. > I just noted this in the topic of #fedora-admin. Due to having > thousands of accounts in FAS we have to be careful that we don't flood > the pipes too much. As a result our mail queue is VERY full at the > moment, and password reset e-mails are getting tacked onto the end. > > You will get your password reset e-mail, I assure you (I see plenty of > them in the queue), if you get multiple, only the last reset e-mail will > work. > > We really apologize for this, but there is a fine art in getting e-mail > servers sending at the right pace, and we don't want Google etc to start > thinking we only exist to spam people. OK, thanks for clarifying. BTW I did not submit a request multiple times, if you see plenty of request for me in the queue then something is wrong. Also being hosting quite a few multi-thousand lists: Sending out even the exact same mail a couple of thousand times at a high rate doesn't yet mark you as a spammer, this is also true of the large lists @redhat.com. Although I highly appreciate any act of caution these days! -- Axel.Thimm at ATrpms.net
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