[Bug 1427019] The new value for smtpserver is invalid: Cannot connect to

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https://bugzilla.redhat.com/show_bug.cgi?id=1427019



--- Comment #6 from Hugh <hughbragg@xxxxxxxxxx> ---
I upgraded and installed some more modules to make it look more similar to the
windows installation. No difference. What I do notice is that mod_perl and
Net-SMTP-SSL are not installed on the windows installation, but they are on
Fedora. In fact, bugzilla is dependent on this module in Fedora but not in
windows.

These are the only entries in the journalctl:

-- Unit httpd.service has begun starting up.
Oct 08 06:09:27 fc25.localdomain systemd[1]: Started The Apache HTTP Server.
-- Subject: Unit httpd.service has finished start-up
-- Defined-By: systemd
-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit httpd.service has finished starting up.
--
-- The start-up result is done.
Oct 08 06:09:27 fc25.localdomain audit[1]: SERVICE_START pid=1 uid=0
auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=httpd
comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=?
res=success'
Oct 08 06:16:13 fc25.localdomain audit[29901]: USER_AUTH pid=29901 uid=0
auid=1000 ses=1 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
msg='op=PAM:authentication grantors=pam_rootok acct="apache" exe="/usr/bin/su"
hostname=fc25.localdomain addr=? terminal=pts/0 res=success'
Oct 08 06:16:13 fc25.localdomain audit[29901]: USER_ACCT pid=29901 uid=0
auid=1000 ses=1 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
msg='op=PAM:accounting grantors=pam_succeed_if acct="apache" exe="/usr/bin/su"
hostname=fc25.localdomain addr=? terminal=pts/0 res=success'
Oct 08 06:16:13 fc25.localdomain audit[29901]: CRED_ACQ pid=29901 uid=0
auid=1000 ses=1 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
msg='op=PAM:setcred grantors=pam_rootok acct="apache" exe="/usr/bin/su"
hostname=fc25.localdomain addr=? terminal=pts/0 res=success'
Oct 08 06:16:13 fc25.localdomain audit[29901]: USER_START pid=29901 uid=0
auid=1000 ses=1 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
msg='op=PAM:session_open
grantors=pam_keyinit,pam_keyinit,pam_limits,pam_systemd,pam_unix,pam_xauth
acct="apache" exe="/usr/bin/su" hostname=fc25.localdomain addr=? terminal=pts/0
res=success'
Oct 08 06:16:13 fc25.localdomain su[29901]: (to apache) admin on pts/0
Oct 08 06:16:13 fc25.localdomain su[29901]: pam_systemd(su-l:session): Cannot
create session: Already running in a session
Oct 08 06:16:13 fc25.localdomain su[29901]: pam_unix(su-l:session): session
opened for user apache by admin(uid=0)
Oct 08 06:17:18 fc25.localdomain su[29901]: pam_unix(su-l:session): session
closed for user apache
Oct 08 06:17:18 fc25.localdomain audit[29901]: USER_END pid=29901 uid=0
auid=1000 ses=1 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
msg='op=PAM:session_close
grantors=pam_keyinit,pam_keyinit,pam_limits,pam_systemd,pam_unix,pam_xauth
acct="apache" exe="/usr/bin/su" hostname=fc25.localdomain addr=? terminal=pts/0
res=success'
Oct 08 06:17:18 fc25.localdomain audit[29901]: CRED_DISP pid=29901 uid=0
auid=1000 ses=1 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
msg='op=PAM:setcred grantors=pam_rootok acct="apache" exe="/usr/bin/su"
hostname=fc25.localdomain addr=? terminal=pts/0 res=success'


There is nothing selinux related there.


This is the apache ssl_error_log:
[Sun Oct 08 06:09:27.334135 2017] [ssl:warn] [pid 29841] AH01909:
fc25.localdomain:443:0 server certificate does NOT include an ID which matches
the server name
apache ssl_access_log
192.168.0.117 - - [08/Oct/2017:06:19:36 +1000] "POST /bugzilla/editparams.cgi
HTTP/1.1" 200 6490


The following is the output from checksetup.pl --check-modules on each.
*** Windows:
C:\Progs\bugzilla>checksetup.pl --check-modules
* This is Bugzilla 5.0.3 on perl 5.20.2
* Running on WinVista Build 6002 (Service Pack 2)

Checking perl modules...
Checking for               CGI.pm (v3.51)     ok: found v3.64
Checking for           Digest-SHA (any)       ok: found v5.95
Checking for             TimeDate (v2.23)     ok: found v2.24
Checking for             DateTime (v0.75)     ok: found v1.21
Checking for    DateTime-TimeZone (v1.64)     ok: found v1.95
Checking for                  DBI (v1.614)    ok: found v1.633
Checking for     Template-Toolkit (v2.24)     ok: found v2.26
Checking for         Email-Sender (v1.300011) ok: found v1.300021
Checking for           Email-MIME (v1.904)    ok: found v1.937
Checking for                  URI (v1.55)     ok: found v1.67
Checking for       List-MoreUtils (v0.32)     ok: found v0.412
Checking for    Math-Random-ISAAC (v1.0.1)    ok: found v1.004
Checking for           File-Slurp (v9999.13)  ok: found v9999.19
Checking for              JSON-XS (v2.01)     ok: found v3.01
Checking for                Win32 (v0.35)     ok: found v0.51
Checking for            Win32-API (v0.55)     ok: found v0.82
Checking for DateTime-TimeZone-Local-Win32 (v1.64)     ok: found v1.87
Checking for             JSON-RPC (any)       ok: found v1.06
Checking for           Test-Taint (any)       ok: found v1.06
Checking for          libwww-perl (any)       ok: found v6.13
Checking for             XML-Twig (any)       ok: found v3.49

Checking available perl DBD modules...
Checking for            DBD-mysql (v4.001)    not found
Checking for           DBD-Oracle (v1.19)     ok: found v1.74
Checking for               DBD-Pg (v2.7.0)    ok: found v3.2.1
Checking for           DBD-SQLite (v1.29)     ok: found v1.42

The following Perl modules are optional:
Checking for                   GD (v1.20)     ok: found v2.53
Checking for                Chart (v2.4.1)    not found
Checking for          Template-GD (any)       not found
Checking for           GDTextUtil (any)       ok: found v0.86
Checking for              GDGraph (any)       ok: found v1.48
Checking for           MIME-tools (v5.406)    not found
Checking for          libwww-perl (any)       ok: found v6.13
Checking for             XML-Twig (any)       ok: found v3.49
Checking for          PatchReader (v0.9.6)    not found
Checking for            perl-ldap (any)       not found
Checking for          Authen-SASL (any)       not found
Checking for         Net-SMTP-SSL (v1.01)     not found
Checking for           RadiusPerl (any)       not found
Checking for            SOAP-Lite (v0.712)    not found
Checking for          XMLRPC-Lite (v0.712)    not found
Checking for             JSON-RPC (any)       ok: found v1.06
Checking for           Test-Taint (v1.06)     ok: found v1.06
Checking for          HTML-Parser (v3.67)     ok: found v3.71
Checking for        HTML-Scrubber (any)       not found
Checking for               Encode (v2.21)     ok: found v2.73
Checking for        Encode-Detect (any)       not found
Checking for          Email-Reply (any)       not found
Checking for HTML-FormatText-WithLinks (v0.13)     not found
Checking for          TheSchwartz (v1.07)     not found
Checking for       Daemon-Generic (any)       not found
Checking for             mod_perl (v1.999022) not found
Checking for     Apache-SizeLimit (v0.96)     not found
Checking for        File-MimeInfo (any)       not found
Checking for           IO-stringy (any)       not found
Checking for      Cache-Memcached (any)       not found
Checking for  File-Copy-Recursive (any)       not found
Checking for           File-Which (any)       ok: found v1.18
***********************************************************************
* OPTIONAL MODULES                                                    *
***********************************************************************
* Certain Perl modules are not required by Bugzilla, but by           *
* installing the latest version you gain access to additional         *
* features.                                                           *
*                                                                     *
* The optional modules you do not have installed are listed below,    *
* with the name of the feature they enable. Below that table are the  *
* commands to install each module.                                    *
***********************************************************************
*               MODULE NAME * ENABLES FEATURE(S)                      *
***********************************************************************
*                     Chart * New Charts, Old Charts                  *
*               Template-GD * Graphical Reports                       *
*                MIME-tools * Move Bugs Between Installations         *
*               PatchReader * Patch Viewer                            *
*                 perl-ldap * LDAP Authentication                     *
*               Authen-SASL * SMTP Authentication                     *
*              Net-SMTP-SSL * SSL Support for SMTP                    *
*                RadiusPerl * RADIUS Authentication                   *
*                 SOAP-Lite * XML-RPC Interface                       *
*               XMLRPC-Lite * XML-RPC Interface                       *
*             HTML-Scrubber * More HTML in Product/Group Descriptions *
*             Encode-Detect * Automatic charset detection for text attachments

*               Email-Reply * Inbound Email                           *
* HTML-FormatText-WithLinks * Inbound Email                           *
*               TheSchwartz * Mail Queueing                           *
*            Daemon-Generic * Mail Queueing                           *
*                  mod_perl * mod_perl                                *
*          Apache-SizeLimit * mod_perl                                *
*             File-MimeInfo * Sniff MIME type of attachments          *
*                IO-stringy * Sniff MIME type of attachments          *
*           Cache-Memcached * Memcached Support                       *
*       File-Copy-Recursive * Documentation                           *
***********************************************************************
COMMANDS TO INSTALL OPTIONAL MODULES:

          Chart: ppm install Chart
    Template-GD: ppm install Template-GD
     MIME-tools: ppm install MIME-tools
    PatchReader: ppm install PatchReader
      perl-ldap: ppm install perl-ldap
    Authen-SASL: ppm install Authen-SASL
   Net-SMTP-SSL: ppm install Net-SMTP-SSL
     RadiusPerl: ppm install RadiusPerl
      SOAP-Lite: ppm install SOAP-Lite
    XMLRPC-Lite: ppm install XMLRPC-Lite
  HTML-Scrubber: ppm install HTML-Scrubber
  Encode-Detect: ppm install Encode-Detect
    Email-Reply: ppm install Email-Reply
HTML-FormatText-WithLinks: ppm install HTML-FormatText-WithLinks
    TheSchwartz: ppm install TheSchwartz
 Daemon-Generic: ppm install Daemon-Generic
       mod_perl: ppm install mod_perl
Apache-SizeLimit: ppm install Apache-SizeLimit
  File-MimeInfo: ppm install File-MimeInfo
     IO-stringy: ppm install IO-stringy
Cache-Memcached: ppm install Cache-Memcached
File-Copy-Recursive: ppm install File-Copy-Recursive





***Fedora:
[root@fc25 httpd]# /usr/share/bugzilla/checksetup.pl --check-modules
* This is Bugzilla 5.0.3 on perl 5.24.3
* Running on Linux 4.13.4-200.fc26.x86_64 #1 SMP Thu Sep 28 20:46:39 UTC 2017

Checking perl modules...
Checking for               CGI.pm (v3.51)     ok: found v4.36
Checking for           Digest-SHA (any)       ok: found v5.97
Checking for             TimeDate (v2.23)     ok: found v2.24
Checking for             DateTime (v0.75)     ok: found v1.43
Checking for    DateTime-TimeZone (v1.64)     ok: found v2.13
Checking for                  DBI (v1.614)    ok: found v1.636
Checking for     Template-Toolkit (v2.24)     ok: found v2.27
Checking for         Email-Sender (v1.300011) ok: found v1.300030
Checking for           Email-MIME (v1.904)    ok: found v1.940
Checking for                  URI (v1.55)     ok: found v1.71
Checking for       List-MoreUtils (v0.32)     ok: found v0.419
Checking for    Math-Random-ISAAC (v1.0.1)    ok: found v1.004
Checking for              JSON-XS (v2.01)     ok: found v3.03

Checking available perl DBD modules...
Checking for           DBD-Oracle (v1.19)     not found
Checking for               DBD-Pg (v2.7.0)    ok: found v3.5.3
Checking for            DBD-mysql (v4.001)    not found
Checking for           DBD-SQLite (v1.29)     not found

The following Perl modules are optional:
Checking for                   GD (v1.20)     ok: found v2.66
Checking for                Chart (v2.4.1)    not found
Checking for          Template-GD (any)       not found
Checking for           GDTextUtil (any)       ok: found v0.86
Checking for              GDGraph (any)       ok: found v1.54
Checking for           MIME-tools (v5.406)    not found
Checking for          libwww-perl (any)       ok: found v6.23
Checking for             XML-Twig (any)       ok: found v3.52
Checking for          PatchReader (v0.9.6)    not found
Checking for            perl-ldap (any)       not found
Checking for          Authen-SASL (any)       not found
Checking for         Net-SMTP-SSL (v1.01)     ok: found v1.04
Checking for           RadiusPerl (any)       not found
Checking for            SOAP-Lite (v0.712)    not found
Checking for          XMLRPC-Lite (v0.712)    not found
Checking for             JSON-RPC (any)       ok: found v1.06
Checking for           Test-Taint (v1.06)     ok: found v1.06
Checking for          HTML-Parser (v3.67)     ok: found v3.72
Checking for        HTML-Scrubber (any)       not found
Checking for               Encode (v2.21)     ok: found v2.88
Checking for        Encode-Detect (any)       ok: found v1.01
Checking for          Email-Reply (any)       not found
Checking for HTML-FormatText-WithLinks (v0.13)     not found
Checking for          TheSchwartz (v1.07)     not found
Checking for       Daemon-Generic (any)       not found
Checking for             mod_perl (v1.999022) ok: found v2.000010
Checking for     Apache-SizeLimit (v0.96)     ok: found v0.97
Checking for        File-MimeInfo (any)       not found
Checking for           IO-stringy (any)       ok: found v2.111
Checking for      Cache-Memcached (any)       not found
Checking for  File-Copy-Recursive (any)       not found
Checking for           File-Which (any)       ok: found v1.21
Checking for              mod_env (any)       ok
Checking for          mod_expires (any)       ok
Checking for          mod_headers (any)       ok
Checking for          mod_rewrite (any)       ok
Checking for          mod_version (any)       ok
***********************************************************************
* OPTIONAL MODULES                                                    *
***********************************************************************
* Certain Perl modules are not required by Bugzilla, but by           *
* installing the latest version you gain access to additional         *
* features.                                                           *
*                                                                     *
* The optional modules you do not have installed are listed below,    *
* with the name of the feature they enable. Below that table are the  *
* commands to install each module.                                    *
***********************************************************************
*               MODULE NAME * ENABLES FEATURE(S)                      *
***********************************************************************
*                     Chart * New Charts, Old Charts                  *
*               Template-GD * Graphical Reports                       *
*                MIME-tools * Move Bugs Between Installations         *
*               PatchReader * Patch Viewer                            *
*                 perl-ldap * LDAP Authentication                     *
*               Authen-SASL * SMTP Authentication                     *
*                RadiusPerl * RADIUS Authentication                   *
*                 SOAP-Lite * XML-RPC Interface                       *
*               XMLRPC-Lite * XML-RPC Interface                       *
*             HTML-Scrubber * More HTML in Product/Group Descriptions *
*               Email-Reply * Inbound Email                           *
* HTML-FormatText-WithLinks * Inbound Email                           *
*               TheSchwartz * Mail Queueing                           *
*            Daemon-Generic * Mail Queueing                           *
*             File-MimeInfo * Sniff MIME type of attachments          *
*           Cache-Memcached * Memcached Support                       *
*       File-Copy-Recursive * Documentation                           *
***********************************************************************
COMMANDS TO INSTALL OPTIONAL MODULES:

          Chart: dnf install "perl(Chart::Lines)"
    Template-GD: dnf install "perl(Template::Plugin::GD::Image)"
     MIME-tools: dnf install "perl(MIME::Parser)"
    PatchReader: dnf install "perl(PatchReader)"
      perl-ldap: dnf install "perl(Net::LDAP)"
    Authen-SASL: dnf install "perl(Authen::SASL)"
     RadiusPerl: dnf install "perl(Authen::Radius)"
      SOAP-Lite: dnf install "perl(SOAP::Lite)"
    XMLRPC-Lite: dnf install "perl(XMLRPC::Lite)"
  HTML-Scrubber: dnf install "perl(HTML::Scrubber)"
    Email-Reply: dnf install "perl(Email::Reply)"
HTML-FormatText-WithLinks: dnf install "perl(HTML::FormatText::WithLinks)"
    TheSchwartz: dnf install "perl(TheSchwartz)"
 Daemon-Generic: dnf install "perl(Daemon::Generic)"
  File-MimeInfo: dnf install "perl(File::MimeInfo::Magic)"
Cache-Memcached: dnf install "perl(Cache::Memcached)"
File-Copy-Recursive: dnf install "perl(File::Copy::Recursive)"




Any help is much appreciated.
I'm not sure how to get to the root of the problem since everything look fine
to me.

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