Kevin Fenzi wrote: > So we have: > > FAmSCo: ambassadors community issues. > FESCo: package maintainer / SIGs community issues. > irc-support-sig: IRC community issues (#fedora/#fedora-social only) > Other irc admins: their particular #fedora* channels > Hall monitors: mailing list issues > Moderators of other mailing lists: their mailing list issues. > Websites sig: planet > > In some cases, handling issues close to the source works well, as that > community understands it's communication channel and issues with it. In > other cases it goes poorly, as the people are too close to the problem > and can't see the issues. > > I could see several ways a CWG _could_ help: > > a) Be a layer above all the above groups. Just a way to escalate an > issue up and get more people looking at it and seeing how we could make > the community better or handle it in a better way. This could also > cause some friction as the above groups may feel the CWG is usurping > their authority. It could also be good for some groups as that would > give them a place to tell people to escalate to. It could make users > happier that their concerns were heard by a larger group, even if no > action was taken. > > b) We could replace all the mediation/escalation process of the above > groups with a single CWG stop. The downsides here would be that it > could be a lot of work, day to day stuff would still need to be handled > by the particular group. On the plus side people would have one place > to come with concerns or to be heard. Groups may not want a CWG to tell > them how to mediate concerns directly however. > > c) Help where needed. This could be mixed with a) above, but just have > CWG available to help where above groups have concerns or lots of users > are seeing issues, and where CWG thinks things could be improved. In > some cases the CWG could see issues in community where above groups > haven't yet and help smooth things out. Excellent points. C (plus a little A where appropriate) is definitely the way to go here. I have added some language to the draft to consider this as one of the group's initial tasks. -- Rex _______________________________________________ advisory-board mailing list advisory-board@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/advisory-board
