On Saturday 22 August 2009 16:36:27 you wrote: > 2009/8/22 Máirín Duffy <mairin@xxxxxxxxxxxxx>: > > On Sat, 2009-08-22 at 02:01 -0400, Ben Boeckel wrote: > >> *sigh* Using KMail now with mail delivery on and now I forget to check the receiver. > >> > > okay ill resend my reply > > > > Thanks for giving it a try. Here are the problems I see with the mockup: > > > Ok I think I see where the 'fundamental breakdown' is coming in on the > mockups. The KDE 'spirit' has always seemed to be about letting people > know everything possible, and letting a person make their own > decisions. In fact if one thing that gets more flame wars is anyone > 'dumbing' down an interface by hiding choice. It goes with the > assumption that man is innately curious and will want to play with and > know he can play with anything. This shows up in the mockups with > people giving tons of choices and letting innate curiosity fill in > questions. > > The other view is that people have shutdown their natural curiousity > with the 'caution of adulthood'. They become confused and distracted > and are psychologically unable to make 'good' decisions on things they > know little about. So by limiting down choice you are able to get more > acceptance from people so that they feel comfortable using the > 'unknown' item. > > The issue I think between the two is what population is larger of the > two. From the studies I have seen, it seems that the second population > (easily confused/intimidated/scared/cautious/whatever you wish to put > here) is the larger part of the population. I am not talking about > complete new people here. People who have used computers all their > lives will still show up as just wanting the cautious 1 click method > because they have too many other concerns on their minds. [I have long > rants from former co-workers who find the Gnome desktop too > complicated which after questioning them find out that it didn't allow > them to get their job done in 1-2 clicks...] > > The design challenge is that these people are not the only population > around. People who are 'adventurous', wanting to feel more in control > by seeing all the choices possible; the ones who throw out firefox > after they find that most of the things they could have played with > are hidden behind about:configs; they get turned off by being what > they see as being herded. So the issue is getting them off of the easy > pages as quickly as possible to the 'Expert' pages. I would say that > for some of them what you want is not just send them to the > Spins/Technology Preview pages but send them to the Spin Maker as > quickly as possible. > > The challenge for the adventurous 'all-choice' population is to > realize that they aren't the lion share of people. > Good point. Kevin said on IRC earlier today that we may be looking at it from different viewpoints as well. The current mockups assume new-to-Linux while in the KDE SIG we are looking from a new-to-Fedora-but-familiar-with-Linux viewpoint. Maybe this is a part of the root of the problem behind how we see these mockups? --Ben
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