Re: bug triage considered useful?

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On Wed, 14 May 2008, Matt Domsch wrote:

> On Wed, May 14, 2008 at 05:07:52PM +0200, Ralf Corsepius wrote:
> > Provoking question:
> >
> > Am I the only person in Fedora who considers this bug triaging (esp.
> > today's) to be producing more noise and spam than useful results?
>
>
> Having had to personally deal with tens of thousands of bugs / bug
> reports / issues / resolutions in the 9+ years I've been actively
> developing Linux, I'm glad for _anyone_ who steps up and tries to
> actively manage this list.  Issues get resolved but not closed.
> Issues get reported but lack follow-up (either developer or reporter)
> on occasion.  Eventually these need to get pruned, like any good
> garden, leaving only the actual problems which need focus.  The Triage
> effort is designed to do exactly this.
>
> Does it generate some additional mail?  Yes.  Are they taking steps to
> minimize the extra mail?  Yes.  But does that mail generation negate
> the good they're accomplishing?  IMHO, No.
>

Agreed, its a completely thankless job and an easy target but after these
begining steps are over and the team is into a cycle I think it will do a
great deal of good.

	-Mike

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